Sony SupportFDR-X3000R

4K Action Cam System Software Update (Windows)

    Applicable Models
    About this download
    System Requirements
    File Info
    Preparation
    Download & Install

    IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

    This information is for the following models:

    • FDR-X3000
    • FDR-X3000R

    About this download

    Benefits and improvements

    This utility installs an updated version of the System Software and provides the following changes and benefits:

    • Add support the Remote Power On function in Android 8 for PlayMemories Mobile software
    • Improves the overall stability of the camera

    Note: If you have the RM-LVR3 Live View Remote accessory, it will also be necessary to install the RM-LVR3 update as well.

    System Requirements

    Operating Systems

    • Windows® 10
    • Windows® 10 64-bit
    • Windows® 7
    • Windows® 7 64-bit
    • Windows® 8
    • Windows® 8 64-bit
    • Windows® 8.1
    • Windows® 8.1 64-bit

    File Info

    File Name

    • Update_FDRX3000V101.exe

    File Version

    • 1.01

    File Size

    • 220 MB

    Release Date

    • 05-28-2018

    Before You Start

    Determine if Your Device Needs the Update

    1. On the camera, press the UP or DOWN button to select MENU, then select SETUP, then select Ver, and then press the REC/ENTER button.
    2. If version number displayed is 1.01 or higher, your device does not need this update.
      Note: If Ver. 1.00 is displayed, download and install the firmware update.

    Important Notes

    • This firmware update and any changes incurred by it are permanent. It's not possible to return to a previous firmware version after updating this firmware. By continuing this update process, downloading and updating this firmware, you acknowledge that you are aware and understand that this update cannot be reversed.
    • The device may not operate properly if the power is interrupted during the update.
    • Don't allow the computer to enter Sleep (Standby) mode during the update process. To change these settings, refer to your computer manual or consult the manufacturer.
    • This update can only be performed when the remaining battery level has three bars Battery Indicater or more. Make sure your battery pack is fully charged, or use the AC adapter/charger (sold separately).
    • This update process requires the following items for proper updating:
      • A computer with:
        • Available Hard Disk Space: 500 MB or more
        • Installed Memory (RAM): 512 MB or more
        • A USB port.
        • One of the following Microsoft® Windows® operating systems installed:
          • Windows 10
          • Windows 8.1
          • Windows 7 (with Service Pack 1)
      • USB cable: Use the USB cable supplied with the device.
        IMPORTANT: Update functionality is not guaranteed with any other USB cable.
    • To ensure that no other program interferes with the installation, save all work and close all other programs. The Taskbar should be clear of applications before proceeding.

    Download & Install

    Download and Update the Firmware

    1. Download the Update_FDRX3000V101.exe file to a temporary or download directory (please note this directory for reference).
    2. Go to the directory where the file was downloaded and double-click the Update_FDRX3000V101.exe file to begin the System Software Updater utility.
    3. At the System Software Updater screen, confirm the following information, and then click Next to continue.
      Connect the Device Screen
    4. Connect the device to your computer using the supplied USB cable.
    5. Verify that the Remove Hardware icon Remove Hardware Icon or Remove Hardware Icon is displayed in the task tray at the lower right-hand corner of the computer screen.
      Notes:
      • If the message Could not find the device for this update appears on the computer display, try disconnecting and reconnection the USB cable or try another USB port on the computer.
      • Sometimes when the device is connected to the computer with the USB cable, a message appears to restart the computer. If this occurs, remove the battery pack from the device, restart the computer, reconnect the battery pack, and then start the firmware update procedure again.
    6. At the System Software Updater screen, check the version number at the lower left.
      Current Version Screen
    7. If the current version is lower than 1.01, click Next. Note: If the current version is 1.01, your device does not need this update. Stop the USB connection by clicking the Remove Hardware icon Remove Hardware Icon or Remove Hardware Icon in the task tray in the lower right corner of the computer screen, disconnect the USB cable, and then click the Finish button on the System Software Updater screen.
    8. The device will automatically reset, the following screen will appear on the computer and then the update will automatically start.
      Run the update Screen
      Note: The update process takes about ten minutes to complete. Do not power off the device or disconnect the USB cable until the update process is complete.
    9. When the update is completed, the device will automatically restart. Make sure the device is turned on and wait until the LCD screen appears again before continuing.
    10. At the System Software Updater screen, click Finish.
      FInish the Update
    11. You may now disconnect the USB cable.

    Check the Firmware Version After Updating (optional)

    1. On the camera, press the UP or DOWN button to select MENU, then select SETUP, then select Ver, and then press the REC/ENTER button.
    2. If Ver. 1.01 is displayed, the firmware update was successful.
    3. If Ver. 1.01 isn't displayed, download and install the firmware update again.