Article ID : 00022822 / Last Modified : 07/23/2019Print

How to reinstall the CD/DVD drives.

    IMPORTANT: This procedure must be performed while logged in as Administrator or to an account with Administrator rights.

    1. Click the Start button then click Control Panel.
    2. In the Control Panel window, under Pick a category, click the Performance and Maintenance icon.
    3. In the Performance and Maintenance window, under or pick a Control Panel icon, click the System icon.
    4. In the System Properties window, click the Hardware tab.
    5. On the Hardware tab, in the Device Manager box, click the Device Manager button.
    6. In the Device Manager window, click the DVD/CD-ROM icon.
    7. Under the DVD/CD-ROM icon, click to select the drive to be reinstalled.
    8. On the menu bar, click Action.
    9. In the Action menu, click Uninstall.
    10. In the Confirm Device Removal dialog box, click the OK button.
    11. Restart the computer.