I cannot reset or remove a forgotten BIOS password on a notebook computer.
IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
Resetting or removing a forgotten BIOS password on the notebook computer can only be successfully performed by a service technician. Go to Product Repair.
IMPORTANT: To ensure that only the rightful owner is granted access to the computer, a copy of the proof of purchase should be presented to the service technician.
Product Repair
Repair information and service assistance
Community
Here you can ask questions and connect with other Sony users
Parts & Accessories
Product information and sales assistance
Register a Product
Keep track of all your products in one location
Contact Support
Product support & customer relations
Support by Sony (Mobile App)
Get Support Content on the Go!
