The sound or low sound from the TV through the wireless subwoofer.
IMPORTANT: This solution only applies if using the SWF-BR100 wireless subwoofer and a compatible Sony® TV.
Each of these steps is a possible solution, make sure that sound is still not coming out of the subwoofer before proceeding to the next step.
NOTE: Prior to following these steps, make sure that the TV has the latest system software update. Updates are available from the Settings menu of the TV under Network.
- Make sure that the audio cable that is connected to the wireless transceiver and the TV is connected properly and securely.
- Make sure that the sound output setting on the TV is set to Subwoofer.
- Using the supplied remote, press the HOME button.
- Select Settings.
- Select Sound.
- Select Headphone/Audio Out.
- Select Subwoofer.
- Make sure the volume level of the TV is not muted and set to a audible level.
- Adjust the Subwoofer Level or Cut Off Frequency.
- Using the supplied remote, press the HOME button.
- Select Settings.
- Select Sound.
- Select Wireless Subwoofer.
- Select either Subwoofer level or Cut Off Frequency and adjust the setting as appropriate.
- Change the Sound Booster setting to ON.
- Using the supplied remote, press the HOME button.
- Select Settings.
- Select Sound.
- Select Sound Booster.
- Select ON.
- Check the status of power indicator on the subwoofer.
- If the indicator is off:
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- Make sure that the power cord is securely connected.
- Turn on the subwoofer by pressing the Power button on the subwoofer.
- If the indicator is lit in red:
- Move the subwoofer closer to the TV.
- Make sure that the subwoofer is not in a metal cabinet or near an item that may cause interference.
- Make sure that the wireless transceiver is inserted correctly.
- Make sure that the wireless subwoofer power setting is set to on from the menu of the TV.
- If the indicator is flashing in green, amber or slowly turns red:
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- Perform the Secure Link setting.
NOTE: The following steps must be performed within a two minute time span.- Press the SECURE button on the wireless transceiver. The LED indicator will flash in an amber color.
- Press the SECURE button on the rear of the subwoofer. The LED will flash in amber.
- Both LEDs will turn into a solid amber light and a bass sound will be heard to confirm that the secure link was made.
- Press the SECURE button on the wireless transceiver. The LED indicator will flash in an amber color.
- If sound is still not heard, move the subwoofer closer to the TV until the indicator turns green or amber.
- Perform the Secure Link setting.
- If the indicator flashes red:
- Turn off the subwoofer and make sure that nothing is blocking the ventilation ports.
- The red flashing light may be an indication that the volume is too loud. Lower the volume of the TV.
- Turn off the subwoofer and make sure that nothing is blocking the ventilation ports.