Music playback from a computer has crackling noises or gets interrupted
If the playback of music from a computer to the System Speaker has crackling noises or intermittently stops, the computer may be using USB Audio 2.0 Drivers for Microsoft® Office instead of the correct driver (Sony Amplifier Driver).
Make sure to install the latest versions of the Sony Amplifier Driver and Hi-Res Audio Player on your computer from the Support website. Downloads are posted on your model support page.
Product Repair
Repair information and service assistance
Community
Here you can ask questions and connect with other Sony users
Parts & Accessories
Product information and sales assistance
Register a Product
Keep track of all your products in one location
Contact Support
Product support & customer relations
Support by Sony (Mobile App)
Get Support Content on the Go!
