Unknown music unexpectedly starts playing on the Soundbar
The pre-installed sample music may have started playing. Press the input select button on the bar speaker to stop the sample music.
Hint: For the HT-A7000, HT-A5000, and HT-A3000 models, if the sample music doesn't stop by pressing the input select button, press the MUSIC SERVICE button.
Product Repair
Repair information and service assistance
Community
Here you can ask questions and connect with other Sony users
Parts & Accessories
Product information and sales assistance
Register a Product
Keep track of all your products in one location
Contact Support
Product support & customer relations
Support by Sony (Mobile App)
Get Support Content on the Go!
