Article ID : 00285359 / Last Modified : 11/17/2022Print

After the system software update, Video Pro app does not work

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    You may experience that Video Pro App is not working correctly after the system software update to [61.1.F.781].

    Please update to the latest software. [61.1.F.9.2 or later]

    In the meantime, follow these steps to clear the storage in the application:

    1. Find and tap Settings → Apps → App info.
    2. Select Videography Pro, then tap Storage & cache → CLEAR STORAGE → OK.

    We are currently investigating this issue. Please bookmark this page and check back periodically for a status update regarding any improvement measures.