Why can't I use Caller ID? (Xperia XA1 & Xperia XA1 Ultra)
You might experience that the Caller ID in the Settings menu is greyed out. This is a known issue that will be corrected in the next software release.
Note! Software rollouts are a phased process - timings & availability may vary by market/carrier.Affected Xperia™ devices and software versions
- Xperia™ XA1 with 40.0.A.3.7 or 40.0.A.5.14
- Xperia™ XA1 Ultra with 42.0.A.1.69