Firmware Update to version 19404R

Improves playback for some TuneIn stations

Applicable Models

This information is for the following models:

HAP-S1
HAP-Z1ES

IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

About this download

Benefits and Improvements

Improves playback for some TuneIn stations
Notes:
- If you use the HDD Audio Remote application, you will also need to update that application.
- The latest version of the HDD Audio Remote application does not support the Android 3 (or earlier) or iOS 8 (or earlier) operating systems.

Previous Benefits and Improvements

Adds a feature that allows SensMe™ to analyze channels internally:
- Sound sources for which analysis results could not be obtained from the network before can now be analyzed
- You can now specify albums, folders, and tracks and analyze their SensMe™ channels
- For 5-minute content, the standard analysis time is about 12 minutes
- If this update is not performed, new content added from May 2019 onward will not be automatically added to SensMe™ channels
Fixes the issue of receiving the message "In the process of updating database or communicating with other devices" and not being able to shutdown
Fixes the issue of not being able to play some FLAC files
Adds support for DSD Native output with USB DAC products
Adds Volume upper limit setting (HAP-S1 Only)
Improves the operation where HAP can turn on the power by accessing the media server while the network is on standby
Available to use Spotify Connect even with a free account
Changes the method to access the Gracenote® server (Not available to access after 04-01-2019 without Firmware Upgrade 18777R or later)
Supports the changes to the specifications in Spotify service
Improves connection and operation with USB DAC products
Improves stability when using the "HDD Audio Remote" application for extended periods
Resolves an issue that music files cannot be transferred from Windows10 PC via PC settings
Improves playback quality for the USB digital output function
Improves Network connections with "HDD Audio Remote" and HAP Music Transfer applications
Improves communication security
Adds support for the Media Server function
Adds support for the USB digital output function (USB hub support for connecting each of one HDD drive, one CD drive, and one USB DAC)
Adds support for Seek operations
Adds support for the Fade In/Out function
Adds the Go to genre/artist/album/folder function to the Options menu
Adds the following operations:
- Queuing the track next to the one currently playing, and queuing the track last
- Deleting the track from the play queue
- Creating a playlist with the play queue
- Deleting the playlist
- Deleting the track from the playlist
- Deleting the information of a disconnected external hard disk drive
Adds support for the Spotify Connect features
Adds support for a USB hub connection to one HDD drive and one CD drive
Adds support for the Wake On LANfunction
Improves secure communication
Improves playback quality
Adds support for CD ripping function on an external USB disk drive
Adds support for the DSEE HX function
Adds support for the Chinese (Simplified) language
Adds the Go to album function in the Options menu
Adds the Recently played feature in playlists
Adds support for accessing the Gracenote® server for DSD files
Adds the Auto Gracenote® Access and Text encoding menus in System Settings
Supports the Device Name edit menu in Network Settings
Supports the Device Name display in System Information
Supports IP control for custom installation controllers
Supports the TuneIninternet radio service
Improves secure communication to address an SSL v3 vulnerability
Supports FAT External HDD
Supports Jacket picture display on track list for Playlists and Favorites
Supports 32bit WAV playback
Supports DSD gapless playback
Supports manual edit for SensMs channels
Adds the Over sampling setting to select Normal/Precision mode
Supports the Music Connect feature for the STR-ZA3000ES, STR-ZA2000ES, and STR-ZA1000ES
Supports merging albums
Supports Gracenote® data manual acquisition from an album or a folder
Supports disc number for sorting of an album track list
Adds sleep timer choices and supports sleep timer setting from the playback screen
Supports power on resume for internet radio
Improves secure communication
Supports folder base browsing
Supports deleting content from the device
Note: Supports the Contents List Option menu by pressing and holding ENTER.
Supports Gracenote® data manual acquisition from a track
Supports the DSD Remastering setting
Supports the DSEE setting for Internet Radio
Supports content information (song title etc.) display for vTuner
Note: Information displayed depends on each station.
Supports warning messages when unsupported content is selected (i.e., Unplayable, Copyright protection, Multi-channel, or other unsupported content)
Improves user operation for content browsing
Improves the system operation to prevent from selecting unsupported ATRAC files with DRM (Digital Rights Management) content
Improves the compatibility for enhance interactivity with music files

File Info

File Name

Firmware update 19404R for HAP-S1 / HAP-Z1ES

File Version

Version 19404R

File Size

74 MB (77 776 256 bytes)

Release Date

01-14-2021

Before You Start

Check the firmware version

Your firmware may already be up to date. If the version number is 19404R or higher, you do not need to update.

If you're not sure, it's easy to check which version of firmware you have:

Turn on the player.
Press HOME on the player and wait until the home menu is displayed on the LCD before proceeding.
At the Home menu, highlight Settings then select ENTER using the Jog dial.
At the Settings menu, highlight System Settings then select ENTER using the Jog dial.
Highlight System Information and select ENTER.
On the LCD, if the version number is 19404R, you already have the most recent firmware version.

What you need

an Ethernet cable to connect your player to the internet in case of wired LAN connection
an active internet connection

Important Notice

Updating is usually very simple. Here's how you can make sure it goes right first time:

Read the instructions carefully or you could end up damaging your player
Don't turn the player off or disconnect it from the power while it's updating
Don't press any buttons, except the ones mentioned in the instructions

Download & Install

Set up the equipment

Connect the player to the Internet with an Ethernet cable or Wi-Fi
Turn on the player

Get the update:

Press HOME and wait until the home menu is displayed on the LCD before proceeding.
At the Home menu, highlight Settings then select ENTER using Jog dial.
At the Settings menu, highlight Network Update then select ENTER using Jog dial.
The message Perform version update? is displayed on the LCD.
Select OK, and then press ENTER.
The download process starts and you see the download screen on the LCD.
After the download is complete, the upgrade starts and you see the upgrade screen on the LCD.
After the upgrade is completed, the player will automatically restart Don't use or turn off the player until the update is complete.
Check the firmware version. If the version number is 19404R, the firmware update was successful.

Questions & Answers

Possible Issue During the Update

What to do if you have problems updating your player firmware using the internet.

The message "Cannot connect to server" shows on the LCD.
The problem might be with the network connection.

In case of wired LAN connection, check the LAN cable is connected.
In the network settings, check you have confirmed whether or not your player has its own IP address.
Try the update again.

The power went off while the update was in progress.
Turn the player on and try the update again

The download process (Step 6 in 'Get the update above') has already taken over 60 minutes and it is still not finished.
Cancel the network update, and then check the network connection.

The update process (Step 7 in 'Get the update above') has already taken over 60 minutes and it is still not finished.

Disconnect the AC power cord from the mains, then reconnect it after several minutes
Turn on the player
Try the update again

The Update database process is stopped with failure message.
Turn off and on the player. Update database process restarts again.

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