How to use the YouTube app and troubleshoot problems
This article provides information on accessing the YouTube™ app, the use of some features, and troubleshooting issues that may occur when using the app.
Features, functions, and setup
- Find videos to watch
- Sign in to the YouTube app on your smart TV
- Display captions when watching videos on the YouTube app
- Watch 4K movies on the YouTube app on your Android TV™ or Google TV™
Troubleshooting
- The app starts automatically after turning on your TV
- The error message "Feature is not available" or "Service cannot be accessed at this time", may appear when accessing the YouTube app
- The YouTube app doesn't launch, freezes or an error message appears
Additional troubleshooting and other information are available from the YouTube Help page.
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