GTK-XB60

XB60 EXTRA BASS High Power Audio System with built-in battery

Product Alerts

Questions & Answers: 173

End of support notification for products using the Windows 7 operating systemOriginally Posted: 10/16/2019 Dear valued Customers, Microsoft® Corporation has announced that they will end their support of the Windows® 7 operating system on January 14, 2020, at which point, security updates
What is the maximum communication range of the Bluetooth connection?The range of the Bluetooth® connection is approximately 30 feet (10 meters). However, maximum communication range will vary depending on obstacles (person, metal, wall, etc.) or electromagnetic environment. NOTE:
Can I connect wireless speakers with different wireless speaker models?You can connect a wireless speaker to other speakers with the same wireless function supported. You can't connect Wireless Party Chain supported wireless speaker models with Party Connect supported models. Update
When connected to a wireless speaker via Bluetooth the sound skips or breaks up while playing music or during a phone call1. Check the following Depending on the conditions, the sound may skip or break up. Check the following. Use the device as far away from the following as possible. Areas where wireless LAN access points are set
The Party Guest Speakers Have No Sound When I Connect a Device to AUDIO IN or Mic jackDuring a Party Chain or Wireless Party Chain function, the Party Guest Speakers won't produce sound from a device connected to AUDIO IN or MIC jack. The sound from a microphone connected to the MIC jack on the unit
Is it possible to delete just one set of pairing information?No, deleting just one set of pairing information is not supported by the system. To delete pairing information, the system must be reset to the factory settings . NOTES: Depending on the model, steps on how to reset
What Mobile Devices are Compatible with the Motion Control Function of the Fiestable App?The Motion Control function of the Fiestable app is only compatible with mobile devices that have a gyro sensor. Check the mobile device manual for details. For more information on the Fiestable or Music Center
Sound is delayed or the picture and sound are out of syncDue to the characteristic of Bluetooth® and other wireless transmissions, there may be a delay in playback due to signal interference or a slight delay when viewing videos using LDAC™ audio formats. These conditions
Can I charge an Apple mobile device using the speaker?Yes, you can charge an Apple® iPad® mobile digital device, Apple iPhone® mobile digital device or Apple iPod® portable player using the speaker. Charging automatically starts when you connect the Apple mobile device
How Do I Fix Common Issues When I Use the Music Center (SongPal) App with an Audio Device?The following issues may occur if there is a connection problem between the audio device and the Music Center (previously known as SongPal™) app: The mobile device doesn't display the audio device's menu options

Product Alerts

Product Repair
Repair information and service assistance
Community
Here you can ask questions and connect with other Sony users
Parts & Accessories
Product information and sales assistance
Register a Product
Keep track of all your products in one location
Contact Support
Product support & customer relations
Support by Sony (Mobile App)
Get Support Content on the Go!

GTK-XB60

XB60 EXTRA BASS High Power Audio System with built-in battery

Questions & Answers

Popular Topics

Questions & Answers: 173

Product Alerts

Videos