Sony SupportGTK-XB7

Article ID : 00239207 / Last Modified : 12/12/2023Print

Mouse / Keyboard

    Before Connecting

    • You can only connect USB or Bluetooth® keyboard and mouse to an Google TV™ or Android TV™ device. USB or Bluetooth keyboard and mouse doesn't work on Smart TVs. The error message This USB device is not supported is displayed when connecting a USB keyboard or mouse.
    • USB keyboards and mice:
      In general, Google TVs and Android TV devices can recognize the majority of USB keyboards and mice accessories. However, some functions may not operate as originally intended. For example, the left-click function on a standard mouse will work, but right-clicking the mouse or trying to use the scroll wheel, will not work.
    • Bluetooth keyboards and mouse:
      Currently, we do not have any Bluetooth keyboard and mouse that have been officially tested and confirmed to be operational by Sony. But in general, our Google TVs and Android TVs can recognize the majority of Bluetooth keyboard and mouse. However, some functions may not operate as originally intended.
    • Bluetooth keyboards don't connect through the TV's Bluetooth function. It uses a wireless transmitter that you connect to the USB port of the TV. 

    Making a Connection

    1. Connect the USB device to the TV USB port

    2. Turn on the connected USB device if necessary (for wireless keyboard and mouse).

    Troubleshooting