Dolby Digital Plus sound doesn't ouput from the device connected with the optical digital cable

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

This is a specification of the product. The TV is designed to mute audio from the Digital Audio Out (Optical) port when receiving Dolby Digital Plus™ audio. To enable Dolby Digital Plus on a Home Theater System, Sound Bar, or A/V Receiver, connect an HDMI® cable to your TV's HDMI ARC or eARC port.

If you want to use the Digital Audio Out (Optical) port on your TV, you can listen to Dolby Digital® sound by following the steps below. If model-specific information is required to complete each step, check your manual. Manuals are posted on your model support page.

1. Set your TV speakers to Audio system.
   1. Open the Settings screen.
      • If the remote control has a Quick Settings ( or ) button, press the Quick Settings button and select Settings.
      • If the remote control doesn't have a Quick Settings ( or ) button, press the HOME button and select Settings.

   2. The following steps will depend on your TV menu options:

      • Select Display & Sound → Audio output → Speakers → Audio system.
      • Select BRAVIA Settings → Speakers → Audio system.
      • Select Sound → Speakers → Audio system.

2. If available, set the Dolby Digital Plus output setting to Dolby Digital.

   1. Open the Settings screen.
      • If the remote control has a Quick Settings ( or ) button, press the Quick Settings button and select Settings.
      • If the remote control doesn't have a Quick Settings ( or ) button, press the HOME button and select Settings.

   2. The following steps will depend on your TV menu options:

      • Select Display & Sound → Audio output → Dolby Digital Plus output → Dolby Digital.
      • Select Sound → Sound Adjustments or Sound → Advanced settings → Input related or Common → Dolby Digital Plus output or Digital Audio Out → Dolby Digital.