MHC-V11

High-Power Home Audio System with BLUETOOTH® technology / Included components may vary by country or region of purchase: RMT-AM220U

Product Alerts

Questions & Answers: 168

End of support notification for products using the Windows 7 operating systemOriginally Posted: 10/16/2019 Dear valued Customers, Microsoft® Corporation has announced that they will end their support of the Windows® 7 operating system on January 14, 2020, at which point, security updates
Remove Audio Devices or Groups from the Music Center (Songpal) AppFollow the procedure below to remove speakers, audio devices or groups from the Music Center (Songpal™) app. In the Speaker & Group screen, tap the drop-down menu icon in the top-right corner of the screen. Select
How many speakers can I connect using Music Center (SongPal) Wireless Multi-Room?You can connect up to ten speakers and play them simultaneously using the Music Center (SongPal™) Wireless Multi-room feature.
Is it possible to delete just one set of pairing information?No, deleting just one set of pairing information is not supported by the system. To delete pairing information, the system must be reset to the factory settings . NOTES: Depending on the model, steps on how to reset
Sound is delayed or the picture and sound are out of syncDue to the characteristic of Bluetooth® and other wireless transmissions, there may be a delay in playback due to signal interference or a slight delay when viewing videos using LDAC™ audio formats. These conditions
How Do I Fix Common Issues When I Use the Music Center (SongPal) App with an Audio Device?The following issues may occur if there is a connection problem between the audio device and the Music Center (previously known as SongPal™) app: The mobile device doesn't display the audio device's menu options
Can't Switch the Connection to Another Audio Device When Using the Music Center (SongPal) App on My Apple DeviceTo resolve this issue, turn off the Bluetooth® function on the following Apple® iOS® device and then turn it back on: iPhone® mobile device iPad® mobile digital device iPod® portable player Make sure to install
What is the maximum number of Bluetooth wireless devices that can be paired?The maximum number of Bluetooth® wireless devices that can be paired varies on the model of the unit. For MHC-GT3D, MHC-GT5D, MHC-V5, MHC-V6D, MHC-V7D, MHC-GT4D, MHC-V44D, SHAKE-X1D, SHAKE-X3D, SHAKE-X7D, SRS-BTD70
The one-touch listening feature is not working.Perform or check any of the details below if the one-touch listening function does not work with a mobile device. Check that the Bluetooth® setting or the Near Field Communication™ (NFC) function of the car stereo
When touching the mobile device to the wireless boombox, audio system, car audio unit or glass sound speaker, the app selection screen appears.When another NFC™ app is already installed on your mobile device, if you touch the mobile device to a wireless boombox, Micro HiFi Component system, car audio unit or glass sound speaker, the selection screen of

Product Alerts

Product Repair
Repair information and service assistance
Community
Here you can ask questions and connect with other Sony users
Parts & Accessories
Product information and sales assistance
Register a Product
Keep track of all your products in one location
Contact Support
Product support & customer relations
Support by Sony (Mobile App)
Get Support Content on the Go!

MHC-V11

High-Power Home Audio System with BLUETOOTH® technology / Included components may vary by country or region of purchase: RMT-AM220U

Questions & Answers

Popular Topics

Questions & Answers: 168

Product Alerts

Videos