Clear data and cache for apps on your Android TV or Google TV

Many app issues can be resolved by clearing the cache and data. The steps may differ depending on if you have an Android TV™ or Google TV™ model. Follow the steps accordingly.

Google TV

1. On the Home screen, navigate to the Gmail icon and select it.
2. On the Google TV screen, go to Screen.
3. Select Settings.
4. Select Apps.
5. Select See all apps.
6. Scroll down to the app you want to clear data / clear cache.
7. Select Clear Data or Clear Cache.

Android TV

1. Open the Settings menu. The options vary depending on the model year of your TV:
   • Using the Quick Settings button:
     1. On the supplied remote control, press the (Quick Settings) button.
     2. Select Settings.
   • Using the HOME menu button:
     1. On the supplied remote control, press the HOME button.
     2. Select Settings.
2. The next steps depend on your TV menu options:
   • Select Apps → See all apps → Show system apps.
   • Select Apps → See all apps.
   • Select Apps.
3. Select the app to clear cache and data.
4. Select Clear cache, and then depending on your options, either select OK or press the Enter button.
   • If the issue still occurs, move on to the next step.
5. Select Clear data, and then depending on your options, either select OK or press the Enter button.
   • if displayed, select CLEAR ALL DATA, and then OK or press the Enter button.