Sony SupportCFD-S70

Article ID : S1Q0530 / Last Modified : 12/02/2021Print

CFD-S70 CD Playback Error

    Originally Posted: 10/03/2017

    December 1, 2021 Update

    The warranty extension for the CFD-S70 described in the announcement below ended on November 30, 2021. We will continue to support the product, in accordance with our rules and regulations for repair service.


    Thank you for your continued interest in Sony products.

    Some CFD-S70 boomboxes may not be able to correctly play audio CDs. This may happen due to an issue with the optical pick-up. Not all CFD-S70 boomboxes are affected.

    To address this issue, we will extend the warranty for Affected Units, for this issue, until November 30, 2021. For all other issues the terms of the Limited Warranty that came with the boombox remain in effect.

    We apologize for any inconvenience and thank you for your kind understanding and cooperation.

    Affected Units

    Model: CFD-S70

    Color: Black

    Serial Numbers:

    • 1000001 to 1833960

    If you have a different model boombox, or if your CFD-S70 serial number is not in this range, your boombox is not affected by this issue.

    Model and Serial Number Locations

    The model number is on the bottom of the boombox.
    Model Number

    The serial number is on a label inside the battery compartment.
    Serial Number

    Symptoms

    • Audio CD won't play
    • The message No CD is displayed, even though an Audio CD has been inserted
    • Sound skips often while playing an Audio CD

    Resolution

    If your CFD-S70 boombox is within the serial number range, and is experiencing these symptoms, please contact Product Support for troubleshooting and assistance.