ICF-C414

Product Alerts

Questions & Answers: 62

End of support notification for products using the Windows 7 operating systemOriginally Posted: 10/16/2019 Dear valued Customers, Microsoft® Corporation has announced that they will end their support of the Windows® 7 operating system on January 14, 2020, at which point, security updates
Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd.Dear Sony customer: Sony Electronics Inc. (for purchases made in the United States) and Sony of Canada Ltd. (for purchases made in Canada) (collectively “Sony”) updated the terms of the Limited Warranties that accompany
How to obtain replacement parts, accessories or software for a Sony product.Replacement parts, accessories, and software for Sony® products can be obtained from Sony Parts and Accessories. NOTE: If the item that you are looking for has been discontinued or is not available from the Sony
Does Sony have a product recycling program?To encourage the proper disposal of electronic products and batteries, we introduced the Take Back Recycling Program to offer free recycling of unwanted Sony® products. For more information, visit our recycling
Repair Options for Devices with Physical or Cosmetic DamageTake your device to an authorized servicer for evaluation to determine the repair options available for physical or cosmetic damage. You can purchase replacement accessories.
What is an LR6 battery?An LR6 type battery is a standard 1.5 volt double-A (AA) battery. LR6 is the designation name given to the battery by the International Electrotechnical Commission (IEC).
How do I register a Sony product?All Sony® products can be registered online at the Sony Product Registration Web site.
End of support notification for products using the Windows 8.1 operating systemDear valued Customers, Microsoft Corporation has announced that they will end their support of the Windows 8.1 operating system on January 10, 2023, at which point, security updates, fixes and technical support
The time does not advance, cannot be set, or does not display properly on the alarm clock radio.Follow this procedure to troubleshoot the clock radio. Remove any backup batteries, if the clock radio uses these. Unplug the clock radio from the AC power for 30 seconds. Plug the clock radio back in to the AC
How to check a work order or the repair status of a product.Follow these steps to make a new repair request or to find out the status and work order information regarding an existing repair.

Product Alerts

Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd.

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