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Article ID : 00288889 / Last Modified : 10/02/2023Print

PlayMemories Online Service Ending

    Originally Posted: 02/28/2023

    10/02/2023 Update

    As announced on February 28, 2023, we discontinued the image upload function as of September 30, 2023.

    Thank you for your continued interest in Sony products.

    The PlayMemories Online™ service will end on February 29, 2024. All photos and videos remaining in the PlayMemories Online service on February 29, 2024, will be deleted. Please download your photos and videos before February 29, 2024.

    We apologize for any inconvenience this may cause and thank you for your understanding and cooperation.

    Schedule

    • February 28, 2023 - Close sign up for new accounts
    • September 30, 2023 - Close the image upload function
    • February 29, 2024 - The PlayMemories Online service ends

    Download your photos and videos

    Use the download tool available on the PlayMemories Online support page to download your photos and videos.

    All photos and videos remaining in the PlayMemories Online service on February 29, 2024, will be deleted. Please download your photos and videos before February 29, 2024.

    You can use your photos and videos in the Creators' Cloud service released in February 2023. For more information, visit the Creators' Cloud page.

    Note: There are differences in services and functions available in different countries and regions.