DSC-G3 Firmware Update (Windows)

Table of Contents

• Determine Whether or Not This Firmware Update is Needed for Your Camera
• Required Items
• Important Notes
• Download the Update and Copy it to Memory Stick Duo™ Media
• Update the Camera Firmware
• Confirm the Successful Update (optional)

Download the Update and Copy it to Memory Stick Duo Media

1. Click the "Download Now" link at the top or bottom of this page.
2. At the "Software Agreement" dialog, read the agreement, then, if you agree, click "Accept Agree" to continue with the download.
3. Download the DSCG3V2.exe file to a temporary or download folder (please note this folder for reference).
4. Go to the directory where the file was downloaded and double-click the DSCG3V2.exe file to extract the D-G3V2.dat update file.
   Notes:
   • By default the D-G3V2.dat file is extracted to the same folder as the DSCG3V2.exe file.
   • Depending on your computer configuration, the ".dat" file extension may not be displayed.
   • The D-G3V2.dat file is the software update file for the camera. Please follow the steps below to install the software to the camera. Do not double-click the D-G3V2.dat file.
5. Prepare the Memory Stick Duo media for the update by formatting it with the camera.
   IMPORTANT: The recording media must be formatted in the camera. All data on the recording media, including even protected images, will be erased by formatting and cannot be restored. Be sure to backup all pictures and data from the Memory Stick Duo media before formatting it.
6. Copy the D-G3V2.dat update file to the Memory Stick Duo media using one of the methods below.
   • If your computer has a Memory Stick Duo slot:
     1. If Picture Motion Browser is installed in the computer, right-click the "PMB Media Check Tool" icon in the task tray and select "Exit".
     2. Insert the Memory Stick Duo media you formatted with the camera into the Memory Stick Duo slot of your computer.
        Note: When you insert the Memory Stick Duo media into the slot some windows may open. Close any windows that open.
     3. Copy the D-G3V2.dat update file to the Memory Stick Duo media.
   • If your computer does not have a Memory Stick Duo slot:
     1. Insert the formatted Memory Stick Duo media into the camera.
     2. Insert the fully charged battery into the camera, or connect the AC Adaptor (not supplied) and the multi cable (not supplied) to the camera.
     3. Press the (Playback) button to power on the camera.
        
     4. On the LCD Touch Screen, touch "HOME"
     5. At the "HOME" screen, touch (Settings).
     6. At the "Settings" screen, touch "Main Settings", and then touch "OK".
     7. At the "Main Settings" screen, touch (down triangle) once to display page 2/6.
     8. Make sure that "USB Connect" is set to "Auto". If it is not set to "Auto", touch "USB Connect", touch "OK", then touch "Auto", and then "OK".
     9. If Picture Motion Browser is installed in the computer, right-click the "PMB Media Check Tool" icon in the task tray and select "Exit".
     10. Connect the camera to the computer with the supplied USB cable.
         
         Note: When you connect the camera some windows may open. Close any windows that open.
     11. Copy the D-G3V2.dat update file to the Memory Stick Duo media in the camera.
     12. When the file has been copied to the Memory Stick Duo media disconnect the USB cable.

Update the Camera Firmware

1. WARNING!!: While performing the firmware update make sure to supply power to the camera with a fully charged battery or with the AC Adaptor and multi cable, as the camera may not work properly if the power runs out during the update.
2. Insert the Memory Stick Duo media with the D-G3V2.dat update file into the camera.
3. Slide the lens cover open.
4. Power off the camera.
5. Press and hold down the "T" side of the Zoom button and then simultaneously press the (Playback) button to power on the camera.
   
   Note: If there are no images saved in the camera "No images" appears on the screen. This is normal.
6. On the LCD Touch Screen, touch "HOME"
7. At the "HOME" screen, touch (Settings).
8. At the "Settings" screen, touch "Main Settings", and then touch "OK".
9. At the "Main Settings" screen, touch (down triangle) twice to display page 3/7.
10. The current firmware version is displayed. Touch "Version", and then "OK".
11. If an error message is displayed, please check the following:
    • If "Error20 No software file" is displayed, the D-G3V2.dat update file is not on the Memory Stick Duo media. Return to the Download the Update and Copy it to Memory Stick Duo Media section and try again.
    • If "Error30 No Memory Stick" is displayed, confirm that the Memory Stick Duo media is correctly inserted in the camera. If it is, return to the Download the Update and Copy it to Memory Stick Duo Media section and try again.
    • If "Error40 Invalid file" is displayed, please return to the Determine Whether or Not This Firmware Update is Needed for Your Camera section and confirm that the current firmware is version 1.
12. At the "Version" screen, confirm that the "Current Version" is "1", and that the "New Version" is "2", and then touch "OK" to install the update.
    
    Note: If the "Current Version" is not "1", or the "New Version" is not "2", touch "Cancel" to return to the "Main Settings" screen.
13. At the "Select OK for updating" message, touch "OK" to start the update.
    WARNING!!: Do not power off the camera during the update. Interrupting the firmware update may cause the camera to function incorrectly.
14. The screen turns blank for 30 seconds, then the Updating screen appears and the circles blink. When all six circles on the upper line are lit, the screen turns blank for 15 seconds, and then the circles on lower line start blinking. When all 12 circles are lit, the update is finished.
    
    Notes:
    • The firmware update takes about 20 minutes.
    • If the circles stop blinking for more than 30 seconds, the update may have failed. Please wait a little longer and if the circles still are not blinking power off the camera, wait at least 10 seconds, and then return to the Download the Update and Copy it to Memory Stick Duo Media section and try again.
    • If "Error10 Turn off and on again" appears, the update has failed. Power off the camera, wait at least 10 seconds, and then return to the Download the Update and Copy it to Memory Stick Duo Media section and try again.
15. When the "Finished Turn off and on again" message is displayed, touch "OK".
    Note: The camera will automatically power off and then on again.
16. At the "Clock Setting" screen, set the clock and then power off the camera.

Confirm the Successful Update (optional)

1. Slide the lens cover open.
2. Power off the camera.
3. Press and hold down the "T" side of the Zoom button and then simultaneously press the (Playback) button to power on the camera.
   
   
4. On the LCD Touch Screen, touch "HOME"
5. At the "HOME" screen, touch (Settings).
6. At the "Settings" screen, touch "Main Settings", and then touch "OK".
7. At the "Main Settings" screen, touch (down triangle) twice to display page 3/7.
8. The current firmware version is displayed. If the "Version" is "2", the camera has been successfully updated.
9. Power off the camera after checking the firmware version number.