Sony SupportDSC-H2

DSC-H2 Firmware Update (Mac)

    Applicable Models
    About this download
    System Requirements
    File Info
    Preparation

    IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

    This information is for the following models:

    • DSC-H2

    About this download

    Benefits and improvements

    This program updates the camera firmware to version 2.0 and enables the camera to work with SanDisk® Memory Stick PRO Duo™ media cards.

    IMPORTANT: This firmware update is only for a DSC-H2 Cyber-shot camera that has a serial number that falls in the range from 3500001 through 3534250, and has Version 1.0 of the firmware installed.

    The process for upgrading the firmware is to download the compressed firmware file to your computer (Mac OS 9.1, 9.2, or X 10.3) and then copy it over to Sony Memory Stick Duo™ media. The media is then inserted into your camera and a series of steps are taken on the camera to complete the installation.

    System Requirements

    Operating Systems

    • Mac OS® 9.1 and 9.2
    • Mac OS X® 10.3

    File Info

    File Name

    • DSCH2V2.sit

    File Version

    • 2.0

    File Size

    • 2.91 MB

    Release Date

    • 12-20-2011

    Before You Start

    Determine whether or not this firmware update is needed for your camera

    Only DSC-H2 cameras that meet the criteria for both the affected serial number range and current firmware version should proceed with this firmware update. Follow these steps to check your serial number and firmware version.

    1. Check the serial number

      The serial number is located on a sticker on the bottom of the camera.

      • If your serial number falls between 3500001 through 3534250, then it may need the update. Please continue with step 2 below to check your camera firmware version.
      • If your serial number does not fall between 3500001 through 3534250 then this update is not needed.
    2. Check the version of your camera firmware

      Refer to the image shown below for the location of the various buttons and controls needed to perform the required steps.

      1. Make sure the camera is powered off.
      2. Set the mode dial to
      3. Press and hold the "Menu" button. While holding the "Menu" button, press and release the "Playback" button. Continue holding the "Menu" button for at least 2 seconds.
        NOTE: When the "Cyber-shot" screen disappears, release the "Menu" button.
      4. Press the right side of the Control button one time to display the [Camera 1] screen.
      5. Press the lower side of the Control button to move down through the screens until the [Setup 2] screen is displayed.
      6. Check the firmware version that is listed.
        • If Version 1.0 is listed AND your camera's serial number falls into the affected range (3500001 through 3534250), please proceed with the setup below to download and perform the firmware update.
        • If Version 2.0 is listed this firmware update is not necessary.

    Important Notes

    • WARNING!: This utility is only for use with the Sony® DSC-H2 Cyber-shot® digital still camera. Do not install this utility with any other model of Cyber-shot camera.
    • WARNING!: This Digital Camera firmware update and any changes incurred by it are permanent. It is not possible to return to a previous firmware version after updating this firmware. By continuing this update process and downloading and updating this firmware, you acknowledge that you are aware and understand that this update cannot be reversed.
    • This update process requires the following items for proper updating:
      • A computer with:
        • Available Hard Disk Space: 5 MB or more
        • Installed Memory: 32 MB or more
        • A USB port or a Memory Stick® DUO media slot
        • One of these operating systems installed:
          • Mac OS X® v10.3
          • Mac OS® 9.2
          • Mac OS® 9.1
      • Camera power supply:
        • Supplied Batteries or the AC-LS5K AC Adaptor (purchased separately) - Ensure the batteries are fully charged or the AC adaptor (not supplied) is plugged into a working outlet.
          WARNING!: The camera may not operate properly if the power is interrupted during the update.
      • USB cable
        • Use only the USB cable supplied with the camera.
          WARNING!: Update functionality is not guaranteed if you use any other USB cable.
      • Recording media
        • Sony Memory Stick Duo™ media
    • Performing the firmware update will return all settings, except [Video Out] and [Language], to the default settings. To restore your personal settings, you will need to set them again.
    • WARNING!: The file number of the next image to be recorded will be reset to "DSC0001", regardless of the images previously recorded. If you have already recorded images with the camera, newly recorded images may have the same file numbers as images previously recorded. Take care to avoid file name conflicts and to avoid overwriting previously recorded images when transferring images to your computer.
    • It is highly recommended to print out these instructions as a reference during the installation process.

    File Info

    Download and Extraction Instructions

    1. Download the DSCH2V2.sit file to a temporary or download directory (please note this directory for reference) on your computer.
    2. Go to the directory where the file was downloaded and double-click the DSCH2V2.sit file to begin the extraction. One file named DSCH2V2.ASH (3.00 MB) will be extracted.
      NOTE: Depending on your operating system, the file may have automatically extracted while downloading.

    Please continue with the Software Updating Instructions section below.

    Software Updating Instructions

    1. Format the Sony Memory Stick Duo media with the camera.
      WARNING!: The Memory Stick Duo media must be formatted in the camera. All data on the recording media, including even protected images, will be erased by formatting and cannot be restored.
    2. Copy the firmware update file (DSCH2V2.ASH) to the Memory Stick Duo media with one of the procedures below. These procedures vary based on your computer configuration.
      • If your computer has a memory card slot that is compatible with your Memory Stick Duo media:
        1. Insert the camera-formatted Memory Stick Duo media into the memory card slot of your computer.
        2. Copy the update file (DSCH2V2.ASH) to the Memory Stick Duo media.
      • If you have a memory card reader compatible with your Memory Stick Duo media and your computer does not have an appropriate memory card slot:
        1. Connect the memory card reader to the computer.
        2. Insert the camera-formatted Memory Stick Duo media in the memory card reader.
        3. Copy the update file (DSCH2V2.ASH) to the Memory Stick Duo media.
      • If your computer does not have a memory card slot that is compatible with your Memory Stick Duo media and you do not have an appropriate memory card reader:
        1. Insert the camera-formatted Memory Stick Duo media in the appropriate slot of your camera.
        2. Set the mode dial to (Auto adjustment mode), and turn on the power.
        3. Press the "MENU" button to display the menu.
        4. Press the right side of the Control button one time to display the [Camera 1] screen.
        5. Press the lower side of the Control button to move down through the screens until the [Setup 2] screen is displayed.
        6. Press the right side of the Control button one time to move into the [Setup 2] screen.
        7. In the [Setup 2] screen, set [USB Connect] to [Auto].
        8. Connect the camera to the computer with the USB cable.
        9. Copy the update file (DSCH2V2.ASH) to the recording media inserted in the camera.
        10. When the access lamp near the /CF switch stops blinking, copying is finished. Turn off the camera, and disconnect the USB cable.

    3. Prepare the camera
      1. If the camera is connected to the computer with the USB cable, disconnect the USB cable.
      2. If not already there, insert the recording media Memory Stick Duo media containing the update file (DSCH2V2.ASH) into the camera.
    4. Set the camera to update mode
      1. Make sure you are using batteries that are fully charged or that the AC-LS5K AC Adaptor (purchased separately) is plugged into a working outlet.
        WARNING!: The camera may not operate properly if the power is interrupted during the update.
      2. Make sure the camera is powered off.
      3. Set the mode dial to (Auto adjustment mode) before turning on the power.
      4. Press and hold the "Menu" button. While holding the "Menu" button, press and release the "Playback" button. Continue holding the "Menu" button for at least 2 seconds.
        NOTE: When the "Cyber-shot" screen disappears, release the "Menu" button.
      5. If the menu is not displayed, press the "MENU" button.
      6. Press the right side of the Control button one time to display the [Camera 1] screen.
      7. Press the lower side of the Control button to move down through the screens until the [Setup 2] screen is displayed.
        • If [Version] is not displayed, turn off the power and redo this section of the procedure (Set the camera to update mode).
        • If "2" is displayed in [Version], this update is not required.
        • Regardless of what is displayed in [Version], this update has already been implemented for cameras with a serial number that is not listed in the applicable serial number ranges. You do not need to update the firmware if your camera's serial number is not listed in the applicable serial number ranges.


    5. Update the firmware version
      1. Use the Control button to select [Version], and then select [Update].
        NOTE: The "Access" screen briefly appears.


        NOTE: If the following errors occur:
        • If "Error20: No software file" appears:
          • Cause: The firmware update file does not exist in the recording media.
          • Solution: Check the contents in the recording media with the computer, and then redo the entire Software Updating Instructions procedure.

        • If "Error30: Format Memory Stick before use" appears:
          • Cause: There are multiple files or folders on the Memory Stick media because it was not formatted before the firmware update file was transferred.
          • Solution: Format the Memory Stick media in the camera, and then redo the entire Software Updating Instructions procedure.

        • If "Error40: Invalid file" appears:
          • Cause: The contents of the file in the recording media are invalid, its version is not newer than the original version, or the firmware is for a different model camera.
          • Solution: Check the version of the firmware in your camera and, if necessary, download the correct firmware, and then redo the entire Software Updating Instructions procedure.
      2. Check the version to be updated, and if it is correct, select [OK] to start the update.
        NOTE: If you select [Cancel], the "Setup" screen appears again.
      3. Select [OK] to start the update.
        NOTE: If you select [Cancel], the "Setup" screen appears again.
      4. During the update, the following "Updating" screen appears and the circle signs will blink.
        NOTE: When all three circles are lit, the update is finished.
      5. If the following errors occur:
        • If the circles stop blinking in the "Updating" screen for more than 30 seconds or the circles stop blinking for more than 30 seconds:
          • Cause: The update may have failed.
          • Solution: Contact a nearest Sony service center listed on the back of the camera's warranty card.

        • If "Error10: See the software updating instruction" appears:
          • Cause: The update may have failed.
          • Solution: Contact a nearest Sony service center listed on the back of the camera's warranty card.
      6. When the update is successfully finished, the "Finished" screen appears, power off the camera.
    6. Check the firmware version after updating
      1. Make sure the camera is powered off.
      2. Set the mode dial to
      3. Press and hold the "Menu" button. While holding the "Menu" button, press and release the "Playback" button. Continue holding the "Menu" button for at least 2 seconds.
        NOTE: When the "Cyber-shot" screen disappears, release the "Menu" button.
      4. After you set the clock, the menu is displayed.
      5. Press the right side of the Control button one time to display the [Camera 1] screen.
      6. Press the lower side of the Control button to move down through the screens until the [Setup 2] screen is displayed.
      7. Check to see if the firmware version is updated.
      8. If the version has successfully been updated, go ahead and reformat the Sony Memory Stick Duo media to remove the firmware update file.
        NOTE: If you need assistance, please call Sony Support at 1-800-222-7669 (US customers), or Sony Canada Support at 1-866-215-6663 (Canadian customers).

    Performing the firmware update will return all settings, except [Video Out] and [Language], to the default settings. To restore your personal settings, you will need to set them again.

    WARNING!: The file number of the next image to be recorded will be reset to "DSC0001", regardless of the images previously recorded. If you have already recorded images with the camera, newly recorded images may have the same file numbers as images previously recorded. Take care to avoid file name conflicts and to avoid overwriting previously recorded images when transferring images to your computer.