The Playback Order Resets During Shuffle Playback

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

The playback order resets when one of the following situations occur during shuffle playback:

• You connect your Walkman® player to a computer to update the database.
  Note: You can continue to play the track while performing this step.

• You remove and reinsert the microSD™ card to update the database.
• You power off the Walkman player.
• The battery is completely depleted and your device turns off.