Sony Support

4K HDR Camcorder Firmware Update (Mac)

    Required Downloads
    Applicable Models
    About this download
    System Requirements
    File Info
    Preparation
    Download & Install
    Questions & Answers
    WAIT - Read the Required Files section before downloading this file.

    Required Downloads

    Unless stated otherwise, the file listed below must be installed BEFORE the 4K HDR Camcorder Firmware Update (Mac) in order for it to work properly. If more than one Required file is listed, install them in the order presented on this page.

    IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

    This information is for the following models:

    • FDR-AX700

    About this download

    Benefits and improvements

    This utility updates the system software to version 1.01 and provides the following benefits:

    • Optimizes of the peak display level for S-Log shooting
    • Improves the shooting stability of the steady shot in high frame rate shooting
    • Improves the overall stability of camera

    System Requirements

    Operating Systems

    • Mac OS® X

    File Info

    File Name

    • Update_FDRAX700V101.dmg

    File Version

    • 1.01

    File Size

    • 171.46 MB

    Release Date

    • 07-23-2018

    Before You Start


    Determine if Your Camera Needs the Update

    This update is only for FDR-AX700 cameras that currently have firmware version 1.00. If your camera firmware version is already 1.01 or higher, this update is not necessary.

    Check the version of your camera firmware:

    1. Turn on the camera.
    2. On the camera, select Menu, OTHERS, and then VERSION DISPLAY.
    3. If the version number is 1.01 or higher, the camera does not need this update.
      Current Version
    4. If the version number is 1.00, you should install this update.

    Before You Start

    • Follow the update instructions carefully.
    • Your camera needs to be connected to a computer to install the update, but do not make the connection until innstructed to do so.
    • Remove the memory card from the camera
    • This update can only be performed when the remaining battery level has three bars Battery Indicater or more. When performing the firmware update, it's recommended to use a fully charged NP-FV70A rechargeable battery pack or the AC adaptor.
    • This update process requires the following items for proper updating:
      • A computer with:
        • Available Hard Disk Space: 600 MB or more
        • Installed Memory (RAM): 512 MB or more
        • A USB port.
    • Use only the USB cable supplied with the camera. Update functionality is not guaranteed with any other USB cable.
    • WARNING!
      • Do not operate, turn off, or remove the camera battery or AC adaptor, or allow the computer to enter Sleep (Standby) mode until after the update is complete.
      • This firmware update and any changes incurred by it are permanent. It is not possible to return to a previous firmware version after updating this firmware. By continuing this update process and downloading and updating this firmware, you acknowledge that you are aware and understand that this update cannot be reversed.
      • Failure to follow the instructions, or an interruption in the update process, may cause the player to become unresponsive or to require repair.

    Download & Install


    Download and Update the Firmware

    1. Download the Update_FDRAX700V101.dmg file to a temporary or download directory (please note this directory for reference).
      Note: Do not connect the camera yet.
    2. Go to the directory where the file was downloaded and double-click the Update_FDRAX700V101.dmg file.
    3. On the desktop, double-click the UpdateSetting Tool icon.
    4. At the UpdateSettingTool prompt, enter the User Name and Password for the administrative account, and then click OK.
      UpdateSettingTool Password
    5. For the next step:
      • If you are using the Apple® Mac OS X® 10.13 operating system:
        • If a System Extension Blocked message is displayed, click OK, and then at the Security & Privacy window, next to System software from developer "Sony Corporation" was blocked..., click Allow.
        • If the Security & Privacy window remains even after you click Allow, click the X in the upper-right cormer to close the window.
        • If you are asked to restart the computer after clicking Allow, restart the computer.
        • Once the computer has restarted, on the desktop, double-click the UpdateSetting Tool icon.
        • At the Check the Security & Privacy settings prompt, click OK.
      • If you are using the Mac OS X 10.12 (or earlier) operating system, or if you have already authorized the Security & Privacy settings in the Mac OS X 10.13 operating system, at the Connect the device to the computer with the USB cable prompt, connect the camera to your computer using the supplied USB cable and then click OK.
        Connect the device...
        Note: If the message Could not find the camera for this update appears on the computer display, disconnect the USB cable and connect it again. Or, if the computer has multiple USB ports, try connecting to a different USB port.
    6. If a SystemSoftwareUpdaterTool prompt is displayed, enter the User Name and Password for the administrative account, and then click OK.
      SystemSoftwareUpdaterTool
    7. At the System Software Updater screen, click Next.
      System Software Updater
    8. At the next System Software Updater screen, check the version number.
      Current Version
      Note: If the current version is 1.01 or higher, your camera does not need this update. Stop the USB connection by clicking the Safely Remove Hardware icon Remove Hardware Icon in the task tray in the lower right corner of the computer screen, disconnect the USB cable, and click Finish. Then turn off the camera, briefly remove the battery pack or the AC adaptor, and then Turn on the camera again.
    9. If the current version is not 1.01, click Next to continue with the update.
    10. The camera will automatically reset and the following screen appears.
      Please wait...
    11. A progress bar will be displayed while updating the system software (approximately 20 minutes).
      Updating
    12. When the update is complete, the camera will automatically restart. Make sure the camera is turned on and when the LCD screen appears again, click Finish.
      Update Complete Screen
    13. The update has finished and you can disconnect the USB cable.

    Check the Firmware Version After Updating

    Follow the steps below to confirm that the firmware was successfully updated:

    1. On the camera, select Menu, OTHERS, and then VERSION DISPLAY.
    2. If the version number is 1.01, the camera firmware was successfully updated.
      Current Version
    3. If the version number isn't 1.01, download and install the update again.