How to download and install applications from PlayMemories Camera Apps.

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

Before you start

• Some applications may not be available depending on your country/region and the camera.
• PlayMemories™ Camera apps can be downloaded and installed using the recommended operating systems and browsers.
• The software may not install or operate if the recommended operating systems or browsers aren't installed.
• During installation, be sure that you are logged in as the Administrator or as a user with Administrative rights.
• Before starting the installation process, temporarily disable any antivirus and anti-spyware software that may be running.
• There are free and paid applications. When buying an app, the payment will be made through the Wallet connected to your Sony Entertainment Network™ account.
• The procedures for free and paid apps differ. Proceed according to the type of the selected app.

Download and install apps

1. Select the application in the PlayMemories Camera Apps website.
   1. Open the PlayMemories Camera Apps website and select the camera you are using.
      1. Click Country/Region and language in the upper right corner of the page..

         

      2. Select the Country/Region and language.
         Note: PlayMemories Camera Apps can't be downloaded and installed from countries and regions ofther than those listed on the page.

         

          

   2. Select the camera you are using:
      1. Next to SELECT, click ALL All Applications to display the camera models.

         

      2. Select your camera to display the application which can be downloaded.

         

         Notes:

         • The available applications will vary depending on the camera model.
         • If you click Simple 4-Step Installation Guide, you can follow the guide to perform operations such as creating an account, changing the downloading tool settings, and installing applications.

   3. Click the application you want to download and the application details page will open.

      

   4. On the application details page, click Install (if the application is free) or Proceed to Purchase (if the application has a fee).
      Notes:

      • Confirm that the camera you are using is displayed under Compatible Cameras.
      • The illustration is the screen shot of the paid application.

        

        • [A]: List of Compatible Cameras.
        • [B]: Proceed to Purchase or, in the case of a free application, click Install ).

   5. Enter the Sign-In ID and the Password for your Sony Entertainment Network account, and click Sign In.

      

   6. For the paid application, click OK after confirming the terms and conditions of the application. When selecting the free application, proceed to the next step.

      

2. Install the application downloading tool on the computer.
   1. If you download the application for the first time, you need to install the application downloading tool. Install it by following the guide on the display.
      Note: You will not need to perform this process again after the first time.

      

   2. Once the installation is completed, click the Reload and continue button.

      

3. Install the application on the camera.
   1. Connect your camera to the computer, and check the connection.
      1. Turn the camera on.
      2. Connect the camera to the computer via the supplied USB cable.
         Notes:

         • When the screen shown is displayed on the camera, press the OK button to close the screen, then proceed to the next step.

           

         • Use the USB cable supplied with your camera. If you use a USB cable from another manufacturer, proper operation cannot be guaranteed because connection verification may fail.
         • Connect the camera and the computer directly via the USB terminal without using a USB hub. if you use a USB hub when connecting the camera to a computer, the computer may fail to recognize the camera.

      3. When Mass Storage or MTP is displayed on the camera monitor, the connection is completed.

         

         Note: While Connecting... is displayed, the connection is being prepared and has not been recognized by the computer yet. Wait until it is connected.

      4. Click Verify Connection.
         Notes:

         • Select MENU → (Setup) → USB Connection. If Mass Storage or MTP is displayed on the monitor, the camera is connected correctly.
         • The available applications will vary depending on the camera you are using. If the message "The connected camera does not comply with this application." is displayed, you cannot download the application because the camera you have connected is not compatible with the application.
         • A camera firmware update may be required for some applications. If the message "To use this application, a camera firmware update is necessary." is displayed, then download and install the firmware update. Downloads are posted on your model support page.

   2. When selecting to download the paid application, proceed to purchase. When selecting to download the free application, downloading starts.
      1. Check the purchased amount and click I Agree. Confirm Purchase. Payment will be made through the Wallet connected to your Sony Entertainment Network account.

         

      2. When the payment is completed, a payment completion screen will be displayed. To continue and install the application to the camera, click Next.
   3. The download will start.
   4. When the download is finished, installation follows.
   5. When installation is finished and a message is displayed, click OK to exit.
   6. Disconnect the camera from the computer and check if the installation has finished.
      • For the NEX-5T, NEX-5R or NEX-6:
        • Check if the selected application has been added under MENU → Application on the camera. If the application has been added, installation is finished.
      • For other models:
        • Check if the selected application has been added under MENU → Application → Application List on the camera. If the application has been added, installation is finished.

   Notes:

   • For details on how to use applications, go to the PlayMemories Camera Apps website, then click an application to open its detailed information page. You can view information on how to use the application, its manual and FAQs.
   • For some applications, the detailed information page may not include all of the above contents.
   • For select camera models with Wi-Fi® capability, PlayMemories Camera apps can be downloaded directly from the camera's menu options .