ILCE-7RM4 System Software (Firmware) Update to version 1.20 (Windows)

Important Notice

• Use a fully charged rechargeable battery pack NP-FZ100.
• Do not remove the battery during the update as the sudden loss of power may render the camera inoperable.
• Remove the memory card from the camera before starting the update process.
• Prevent your computer from entering Sleep mode.
• Do not connect the camera to any other devices except your computer.

How to download the Updater:

1. Make sure that you are logged on as a user with administrative rights.
2. After reading the disclaimer, click Download.
   Note: Before downloading the software, if you have not already done so, we recommend that you create a Sony account. After signing in with your new or existing Sony account, download the software (For customers in the USA).
3. The file [Update_ILCE7RM4V120.exe] file will start downloading.
4. Save the file to the desktop of your computer (recommended).
   For Windows 8.1/10 users: With the standard settings of Internet Explorer, the update file will be saved in your Downloads folder. Click the Desktop tile from the Start screen and find the downloaded file in the Downloads folder by using Explorer.

Step 1: Start the Updater

1. Close all programs currently running on your computer.
2. Double-click the [Update_ILCE7RM4V120.exe] file that you downloaded. Do not connect the camera to the computer yet.
3. The System Software Updater starts.
   
4. Turn on the camera.
5. Following the instructions in the System Software Updater window, on the camera, select Menu → "Setup subpage [4]" → "USB Connection" and make sure "Mass Storage" is selected.
   
6. Connect the camera to the computer with the supplied USB cable. "USB Mode" appears on the LCD screen of the camera.
   Note: If the computer cannot find the device, the message "Could not find the camera for this update" is displayed on the computer screen. Please try the following:
   • Disconnect the USB cable and connect it again.
   • If the computer has multiple USB terminals, try with the other terminals.
   Sometimes when the camera is connected to the computer with the USB cable, a message prompting you to restart the computer may be displayed. In this case, remove the battery pack from the camera, reboot the computer, and follow the instructions from "Step 1: Start the Updater".
7. Check the LCD screen of the camera, then click Next. The current version number and updated version number appear on the lower left side of the screen. After confirming that the current software version is "Ver. 1.10 or earlier", click Next. If the current system software version is 1.20 or later, the update is not required. In this case, disconnect the camera from the computer and click Finish. Turn off the camera, remove the battery pack, reinsert the battery and turn the camera back on.
   • Update is required:
     
   • Update is not required:
     
8. Click Next. The following screen appears.
   
9. After automatically resetting, the progress bar appears during the update process (approximately 5 minutes).
   
   Note: Never turn off the camera or disconnect the USB cable while updating.
10. When the update is complete, the device will automatically restart. Make sure the device is turned on and wait until the LCD screen starts up. Click Finish when the LCD screen appears and disconnect the USB cable.
    
11. After restarting, a data recovery warning is sometimes displayed. This is normal. Please wait until this warning disappears.
    

Step 2: Confirm the system software version of your device.

1. On the camera, select Menu → Setup[6] → Version.
2. The system software version is displayed as illustrated below.