ILCE-7RM4 System Software (Firmware) Update to version 1.20 (Mac)

Important Notice

• Please close all other application software before updating the system software.
• Use a fully charged rechargeable battery pack NP-FZ100.
• Do not remove the battery during the update as the sudden loss of power may render the camera inoperable.
• Remove the memory card from the camera before starting the update process.
• The system software update takes approximately 15 minutes. Please prevent your computer from going into Sleep mode during this time.
  Note: If the computer does go into Sleep mode and the update is interrupted, the entire update process will need to be restarted.
• Do not open "About This System Software Updater" in the System Software Updater menu as this may crash the Updater software.
• Do not connect the camera to any other devices except your computer.
• Do not connect the camera and computer yet.

How to download the Updater:

1. After reading the disclaimer, click Download.
   Note: Before downloading the software, if you have not already done so, we recommend that you create a Sony account. After signing in with your new or existing Sony account, download the software (For customers in the USA).
2. The file [Update_ILCE7RM4V120.dmg] file will start downloading.
3. Save the file to the desktop of your computer (recommended).

Step 1: Start the Updater

1. Close all currently running programs on your computer.
2. Double-click the [Update_ILCE7RM4V120.dmg] file you downloaded. Do not connect the camera at this point.
   Note: If you have connected the camera to a computer, disconnect it before following the procedure.
3. [Update_ILCE7RM4V120] is expanded.
4. Double-click the [UpdateSetting Tool] icon.
5. To load a kernel extension, the message prompts you to allow the application to make changes. Type the password for the administrative account.
   
   Note:After the message from the system is displayed, the security and privacy screen will be displayed.
   • If the following message is displayed before "Security and Privacy" is displayed, press the [OK] button.
     
   • Open the "General" tab on the "Security and Privacy" screen and allow reading of "Sony Corporation" system software.
     
     Note: If you approved in the past, the security and privacy screen will not be displayed.
   • If you are asked to restart macOS after pressing the [Allow] button, please restart and return to the beginning of the update procedure.
   • If the "Security and Privacy" screens remain displayed, please close the window.
   • If the message displayed together with the "Security and Privacy" screen remains displayed, close both with the [OK] button.
     
6. Connect the camera to the computer.
   • A dialog for USB connection will be displayed.
     
   • Connect the camera and PC with the USB cable (supplied). "USB Mode" appears on the LCD monitor of the camera.
     Note: If the USB cable was connected before the dialog box prompting USB connection appeared, disconnect the USB cable and start again from "Step 1. Start the Updater".
   • Click [OK]. If the message is displayed, close with the [OK] button.
     
     Note: Never turn off the camera nor disconnect the USB cable while updating.
7. The System Software Updater starts.
   
   Note: If System Software Updater does not start up, double-click [System Software Updater] in the [Update_ILCE7RM4V120] - [Resources] folder to start up.
8. Turn on the camera.
9. Following the instructions in the System Software Updater window, on the camera, select Menu → "Setup subpage [4]" → "USB Connection" and make sure "Mass Storage" is selected.
   
10. Connect the camera to the computer with the supplied USB cable. "USB Mode" appears on the LCD screen of the camera.
    Note: If the computer cannot find the device, the message "Could not find the camera for this update" is displayed on the computer screen, try the following:
    
    • Disconnect the USB cable and connect it again.
    • If the computer has multiple USB terminals, try with the other terminals.
    
    Sometimes when the camera is connected to the computer with the USB cable, a message prompting you to restart the computer may be displayed. In this case, remove the battery pack from the camera, reboot the computer, and follow the instructions from "Step1: Start the Updater".
11. Click [Next]. The current version number and updated version number appear on the lower left side of the screen.
12. After confirming that the current software version is "Ver.1.10 or earlier", click Next. If the current system software version is 1.20 or later, the update is not required. In this case, disconnect the camera from the computer and click Finish. Turn off the camera, remove the battery pack, reinsert the battery and turn the camera back on.
    Update is required:
    
    Update is not required:
    
13. The camera is automatically reset and this screen is displayed:
    
    Note: The Loading icon may not be displayed depending on the OS version that you are using.
14. Start the update.
    After automatically resetting, the following screen is shown and the update starts. The progress bar appears during the update process (approximately 15 minutes).
    Note: Never turn off the camera or disconnect the USB cable while updating.
    
15. Complete the update.
    When the update is complete, the camera will automatically restart. Make sure that the camera is turned on and wait until the LCD screen appears again. Click Finish when the LCD screen appears and disconnect the USB cable.
    
    Note: After restarting, a data recovery warning is sometimes displayed. This is normal. Please wait until this warning disappears.
    

Step 2: Confirm the system software version of your device.

1. On the camera, select Menu → Setup subpage [6] → Version
2. The system software version is displayed as illustrated below.