Sony SupportILCE-7SM2

ILCE-7SM2 System Software (Firmware) Update Ver. 3.01 (Windows)

Improves the overall stability of the camera

    Applicable Models
    About this download
    File Info
    Preparation
    System Requirements
    Download & Install
    Questions & Answers

    This information is for the following models:

    • ILCE-7SM2

    About this download

    Before downloading the software, we recommend that you create a Sony account. After creating a Sony account or signing in with your Sony account, download the software (For customers in the USA).

    Benefits and Improvements from the latest update

    • Improves the overall stability of the camera

    Previous Benefits and Improvements

    The following benefits and improvements are also included in this update.

    • Added Auto Pwr OFF Temp. function
      NOTE: If the same part of your skin touches the camera for a long period of time while using the camera, even if the camera does not feel hot to the touch, it may cause symptoms of a low-temperature burn such as redness or blistering.
      Pay special attention in the following situations and take the necessary precautions, for example, use a tripod.
      • When using the camera in a high-temperature environment
      • When someone with poor circulation or impaired skin sensation uses the camera
      • When using the camera with the Auto Pwr OFF Temp. function set to High
    • Improved operability of the camera:
      1. Improved operability when AF area is set to flexible spot
        See here for details.
      2. Added Live View Display into custom button assignation
      3. Added Set File Name function
    • Supports visible light LED in external flash for AF (HVL-F45RM)
    • Improved release time lag when wireless flash is used
    • Improved image quality when Long Exposure NR setting is OFF
    • Improved overall stability of the camera
    • Support Radio-controlled Lighting System.

    File Info

    File Name

    • ILCE-7SM2 System Software (Firmware) Update Ver. 3.01 (Windows)

    File Version

    • 3.01

    File Size

    • 261 MB (274 304 192 bytes)

    Release Date

    • 05-16-2019

    Before You Start

    Check the system software version

    Follow the instructions below to check the system software version. If the system software version is Ver. 3.01, the update is not required.

    1. Select "Menu" > "Setup subpage [6]" > "Version" on the camera.
    2. The system software version is displayed as illustrated below.
      System Software Version

    System Requirements

    Operating Systems

    The latest version of the system software update is compatible with most commonly used versions of Microsoft Windows:

    • Windows® 10
    • Windows® 8.1
    • Windows® 7 SP1

    Computer hardware

    The latest version of the system software update is compatible with the following hardware:

    • Hard drive space: 500 MB or more
    • RAM: 512 MB or more
      NOTE: Please close all other application software before updating the system software.
    • Power source for the camera: Fully charged rechargeable battery pack NP-FW50 or the AC adaptor AC-PW20 (sold separately)
      NOTE: The update can only be performed when the battery power level is Battery Power Level (three bars) or more. We recommend that you use a fully charged battery. Detach the vertical grip before updating system software.
    • USB cable supplied with the camera
      NOTE: Update functionality is not guaranteed with any other USB cable.

    Download & Install

    Important Notice

    • Use a fully charged rechargeable battery pack NP-FW50 or the AC adaptor AC-PW20 (sold separately).
    • Do not remove the battery during the update; as the sudden loss of power may render the camera inoperable.
    • Remove the memory card from the camera before starting the update process.
    • Prevent your computer from entering Sleep mode.
    • Do not connect the camera to other any other devices except your computer.

    How to download the Updater:

    1. Make sure that you are logged on as a user with administrative rights.
    2. After reading the disclaimer, click Download.
      NOTE: before downloading the software, we recommend that you create a Sony account. After creating a Sony account or signing in with your Sony account, download the software (For customers in the USA).
    3. The file [Update_ILCE7SM2V301.exe] file will start downloading.
    4. Save the file to the desktop of your computer (recommended).
      NOTE: For Windows 8.1/10 users: With the standard settings of Internet Explorer, the update file will be saved in your Downloads folder. Click the Desktop tile from the Start screen and find the downloaded file in the Downloads folder by using Explorer.

    Step 1: Start the Updater

    1. Close all programs currently running on your computer.
    2. Double-click the [Update_ILCE7SM2V301.exe] file that you downloaded. Do not connect the camera to the computer yet.
    3. The System Software Updater starts.
      System Software Updater
    4. Turn on the camera.
    5. Following the instructions in the System Software Updater window, on the camera, select "Menu" > "Setup subpage [4]" > "USB Connection" and make sure "Mass Storage" is selected.
      Stage3 - Mass Storage
    6. Connect the camera to the computer with the supplied USB cable. "USB Mode" appears on the LCD screen of thecamera.
      NOTE: If the computer cannot find the device, the message "Could not find the camera for this update" is displayed on the computer screen. Please try the following:
      • Disconnect the USB cable and connect it again.
      • If the computer has multiple USB terminals, try with the other terminals.
      Sometimes when the camera is connected to the computer with the USB cable, a message prompting you to restart the computer may be displayed. In this case, remove the battery pack from the camera, reboot the computer, and follow the instructions from "2. Start the System Software Updater".
    7. Check the LCD screen of the camera, then click Next. The current version number and updated version number appear on the lower left side of the screen. After confirming that the current software version is "Ver.3.00 or earlier", click Next. If the current system software version is 3.01 or later, the update is not required. In this case, disconnect the camera from the computer and click Finish. Turn off the camera, remove the battery pack, reinsert the battery and turn the camera back on.
      • Update is required:
        System Software Updater - Current Version
      • Update is not required:
        Update is not required
    8. Click Next. The following screen appears.
      Automatically Reset the Camera
    9. After automatically resetting, the progress bar appears during the update process (approximately 5 minutes).
      Update Progress Bar
      NOTE: Never turn off the camera or disconnect the USB cable while updating.
    10. When the update is complete, the device will automatically restart. Make sure the device is turned on and wait until the LCD screen starts up. Click Finish when the LCD screen appears and disconnect the USB cable.
      Click Finish
    11. After restarting, a data recovery warning is sometimes displayed. This is normal. Please wait until this warning disappears.
      Recovering data. Please wait...

    Step 2: Confirm the system software version of your device is Ver.3.01.

    1. On the camera, select "Menu" > "Setup subpage [6]" > "Version".
    2. The system software version is displayed as illustrated below.
      Current System Software Version

    Questions & Answers

    The update does not complete

    When the monitor remains black for more than 15 minutes, follow these steps to troubleshoot the issue:

    1. Disconnect the USB cable from the computer.
    2. Remove the battery and AC adapter from the camera, leave it for a few minutes, then insert the battery again or connect the AC adapter.
    3. Restart the computer.
    4. Turn on the camera and perform the installation process again.