Required Downloads

About this download

Things to keep in mind before performing the update

• Save your settings:
  After updating to this version, the camera settings will be reset to the default values.
  Note: Since this update adds functions and major specification changes, the camera settings will be initialized as part of the update process. We recommended you make note of all the camera settings before proceeding. Even if you have saved the settings using the various save features available (such as Save /Load Settings and Save/Load FTP Settings) the settings before Ver. 3.01 cannot be loaded after the update.
• Switching from Imaging Edge Mobile to Creators' App:
  • If you're using the Imaging Edge Mobile app, please be aware that updated cameras will no longer be able to connect to the Imaging Edge Mobile app. After updating your camera, install the Creators' App.
  • Please make sure the Imaging Edge Mobile app is Ver. 7.7.2 or later in order to pair the camera with the Creators' App.
  If the Imaging Edge Mobile app is not Ver. 7.7.2 or later, update it before trying to pair the camera with the Creators' App. For instructions on installing and connecting the Creators' App, please refer to Migrating from Imaging Edge Mobile app to Creators' App.
  Additionally, the NFC one-touch connection function used up to Ver. 2.11 of the camera will no longer be available.
• To install this update, you need to download the Sony Camera Driver first. For details, read the How to download the Sony Camera Driver section of this article.

Previous Benefits and Improvements

File Info

• Name: Update_ILCE7SM3V301.dmg
• Version: 3.01
• Size: 1.39 GB (1 386 312 807 bytes)
• Release Date: 05-15-2024

Preparation

Check the system software version

Follow the instructions below to check the system software version. If the system software version is Ver. 3.00 or earlier, the update is required. If you are using Ver. 3.01, you do not need to update.

• If the Date/Time setting screen appears when you turn on your camera, be sure to set the date and time to the correct values.
• If the Language setting screen appears when you turn on your camera, be sure to set the desired language.

1. On the camera, select Menu → Setup → Setup Option → Version.
2. The system software version will be displayed.
   

The downloaded package consists of the following:

System Requirements

Operating Systems

The latest version of the system software update is compatible with the following Macintosh operating systems:

• macOS 14
• macOS 13
• macOS 12

Computer Hardware

The latest version of the system software update is compatible with the following hardware:

• Hard drive space: 1.4 GB or more
• RAM: 1.4 GB or more

Other Hardware

• Power source for the camera: Use a fully charged rechargeable battery pack (NP-FZ100).
  Note: The update can only be performed when the battery power level is (three bars) or more, or above 51%. We recommend that you use a fully charged battery. Detach the vertical grip before updating the system software.
• Use the USB cable supplied with the camera.
  Note: Update functionality is not guaranteed with any other USB cable.

Download & Install

Important Notice

• Close all other application software before updating the system software.
• Use a fully charged rechargeable battery pack (NP-FZ100).
• Do not remove the battery during the update as the sudden loss of power may render the camera inoperable.
• Remove the memory card from the camera before starting the update process.
• The system software update will take approximately 30 minutes. Do not allow your computer to go into Sleep mode during this time.
  Note: If the computer does go into Sleep mode and the update is interrupted, the entire update process will need to be restarted.
• Do not open the About This System Software Updater window in the System Software Updater menu as this may cause the software to crash.
• Do not connect the camera to any other device except your computer.
• Do not connect the camera and computer until instructed to do so.
• Make sure your computer is connected to the Internet.
• Following the instructions in the System Software Updater window, on the camera, select Menu → Setup → USB → USB Connection, and then check if Mass Storage has been selected. If a mode other than Mass Storage is selected, select Mass Storage.
  
• On Mac computers with an Apple silicon (Apple M1) processor, you need to change the security policy.
• The About This Mac screen will show an item labeled Chip, followed by the name of the chip.
• For more information, refer to the How to change the security policy on Mac computers with Apple Silicon article.
• For Mac computers with an Intel processor, this step is not necessary.
  

How to download the Sony Camera Driver:

1. Visit the Sony Camera Driver download page and download the driver:
   • Sony Camera Driver
2. Click the Download button.
3. After reading the disclaimer, click Download.
4. Save the file to the desktop of your computer (recommended).

How to download the Updater:

1. Click the Download button above.
2. After reading the disclaimer, click Download.
   Note: The Update_ILCE7SM3V301.dmg file will start downloading.
3. Save the file to the desktop of your computer (recommended).
   File Size: 1.39 GB (1 386 312 807 bytes)

Step 1: How to Install the Sony Camera Driver

1. Close all programs currently running on your computer.
2. Double-click the Camera_Driver_2110a.dmg file you downloaded. Do not connect the camera at this point.
   Note: If you have already connected the camera to your computer, disconnect it before following the procedure.
3. The Sony Camera Driver Installer will expand.
4. Double-click the SonyCameraDriver.pkg icon.
   
5. The installer screen will open. Proceed as instructed.
   
6. You will be prompted to allow the application to install new software. You will then need to type the password for the administrative account.
   
   Notes:
   • If the operating system displays the System Extension Blocked dialog message (the actual message will vary depending on the operating system version), click the Open Security Preferences button. The macOS Security & Privacy screen will open.
   • If the operating system does not display the System Extension Blocked dialog message, go to Step 2 to continue.
   
7. For macOS 12, open the General tab in the Security & Privacy screen and click on the key icon. When prompted to enter the password, type the password you used when logging in with the administrator account, and then click the Unlock button.
   
8. Click the Allow button to allow the system to start loading the system software.
   
9. For macOS 13 and 14, go to System Settings and press the Allow button in the Privacy & Security menu. If you cannot find the Allow button, try scrolling down the screen.
   
10. After clicking the Allow button, if you are asked to restart, restart the computer and return to the beginning of the update procedure.
11. If the Security & Privacy screen does not disappear, close the window.

Step 2: How to update Ver. 2.11 or earlier to the interim version of the software

If you are using Ver. 2.15 or Ver. 3.00, you do not need to update to an interim version.

1. Double-click the Update_ILCE7SM3V301.dmg file you downloaded. Do not connect the camera at this point.
2. The Update_ILCE7SM3V301.dmg file will expand.
3. Double-click the 01_Update_ILCE7SM3V215 icon.
   
4. The message will prompt you to allow the application to make changes. You will then need to type the password for the administrative account.
   
5. The System Software Updater will start.
   
   Notes:
   • If the system is not ready to start updating, an error message will appear. Take appropriate action according to the message, then double-click 01_Update_ILCE7SM3V215.app again.
   • If the message You need to restart your computer appears, restart the computer, then double-click 01_Update_ILCE7SM3V215.app again.
   • If the message You need to install Sony Camera Driver appears, perform the procedure described in Step 1, then double-click 01_Update_ILCE7SM3V215.app again.
   • If the message Check the Security & Privacy setting appears, perform steps 7, 8 and 9 from the Step 1 section, then restart the computer and double-click 01_Update_ILCE7SM3V215.app again.
6. Turn on the camera and connect it to the computer using the supplied USB cable, USB Mode will appear on the LCD screen of the camera.
7. Click Next. The current version number and updated version number will appear on the lower left side of the screen.
   IMPORTANT: Never turn off the camera or disconnect the USB cable while updating.
   Note: If the computer cannot find the device, a Could not find the camera for this update message will display on the computer screen. Please try the following:
   • Disconnect the USB cable and reconnect it.
   • If the computer has multiple USB terminals, try another terminal.
8. After confirming that the current software version is Ver. 2.11 or earlier, click Next.
9. If the current and post-update versions are not displayed and you are prompted to apply the next System Software Updater, please exit this update program, then apply the update program 02_Update_ILCE7SM3V301.app.
   • The update is required
     
   • Apply the next System Software Updater
     
10. The camera will reset automatically.
    
    Note: The Loading icon may not be displayed depending on the OS version are using.
11. Start the update. After automatically resetting, the update will begin and a progress bar will appear. The update will take approximately 30 minutes to complete.
    IMPORTANT: Never turn off the camera or disconnect the USB cable while updating.
    
12. When the update is complete, the camera will automatically restart.
13. When the LCD screen appears again, click Finish.
    
    Note: After restarting, a data recovery warning may be displayed. This is normal. Please wait until this warning disappears.
14. This completes the installation of the update program 01_Update_ILCE7SM3V215.app. Go to the Step 3. Keep the USB cable connected.

Step 3 Software update procedure from an interim version to Ver. 3.01

• If the Date/Time setting screen appears when you turn on your camera, be sure to set the date and time to the correct values.
• If the Language setting screen appears when you turn on your camera, be sure to set the desired language.

1. Make sure the USB connection is MassStorage(MSC). If Select USB Connection Mode is shown on the camera screen, select Image Transfer(MSC).
   Select Menu → Setup → USB → USB Connection Mode, and then check if MassStorage(MSC) has been selected. If a different mode is selected, change it to MassStorage(MSC).
   
2. Double-click the Update_ILCE7SM3V301.dmg file you downloaded. The Update_ILCE7SM3V301.dmg file will expand.
3. Double-click the 02_Update_ILCE7SM3V301.app icon.
   
4. The System Software Updater will start.
   
5. Click Next. The current and updated version numbers will appear on the lower left side of the screen.
   IMPORTANT: Never turn off the camera or disconnect the USB cable while updating.
   Note: If the computer cannot find the device, a Could not find the camera for this update message will display on the computer screen. Please try the following:
   • Disconnect the USB cable and reconnect it.
   • If the computer has multiple USB terminals, try another terminal.
6. After confirming that the software version appears on the screen, click Next. If the current system software version is Ver. 3.01, the update is not required. In this case, follow the steps below:
   1. Disconnect the camera from the computer.
   2. Click Finish.
   3. Turn off the camera.
   4. Remove the battery pack.
   5. Reinsert the battery pack.
   6. Turn the camera back on.
   • The update is required.
     
   • If the following screen appears, disconnect the USB cable, and check the version of the software. If the version of the software is Ver. 2.11 or earlier, please follow the steps in the Step 2 section of this article.
     
7. The camera will reset automatically.
   
   Note: The Loading icon may not be displayed depending on the OS version you are using.
8. Start the update. After automatically resetting the camera, the update will begin and a progress bar will appear. The update will take approximately 30 minutes to complete.
   IMPORTANT: Never turn off the camera or disconnect the USB cable while updating.
   
9. When the update is complete, the camera will automatically restart. When the LCD screen appears again, click Finish, and then disconnect the USB cable.
   
   Note: After restarting, a data recovery warning may be displayed. This is normal. Please wait until this warning disappears.

Notes:

• For Mac computers using an Apple silicon (Apple M1) processor, we recommend setting the security policy back to the original setting once the update procedure is finished.
• On Mac computers with an Intel processor, this step is not needed.
• Refer to the How to change the security policy on Mac computers with Apple Silicon article if necessary.

Step 4: Confirm the system software version of your device

1. On the camera, select Menu → Setup → Setup Option → Version.
2. The system software version will be displayed.
   

Questions & Answers

What should I do if the monitor remains black after performing the software update?

If the monitor remains black for more than 30 minutes, follow these steps to troubleshoot the issue:

1. Disconnect the USB cable from the computer.
2. Remove the battery and AC adaptor from the camera, leave it for a few minutes, then insert the battery again or connect the AC adaptor.
3. Restart the computer.
4. Turn on the camera and perform the installation process again.

What should I do if the software fails to update?

After launching the System Software Updater, the screen for confirming the version may not appear and a Failed to update message may be displayed.
If this happens, it is possible that you have updated your camera in the past using the System Software Update Helper driver and have not uninstalled that software. Follow the steps below to troubleshoot the issue:

1. Download the System Software Update Helper again, then uninstall the driver using the uninstaller tool in the Uninstaller folder of the downloaded file.
2. After uninstalling the System Software Update Helper driver, double-click the Update_ILCE7SM3V301.dmg file to restart the update.