Article ID : 00347405 / Last Modified : 09/20/2024Print

INZONE Buds: Noise or sound skips when connected to an Android phone with LE Audio

    Radio wave interference may be causing the issue. To resolve the issue, try these steps based on where you're using your INZONE Buds:

    • If your smartphone is in your clothes pocket, take it out and bring it closer to the headphones.
    • If your smartphone is connected to the INZONE Buds and it's also connected to a Wi-Fi® network, use the 5 GHz band.
    • Keep the INZONE Buds away from electronic devices (e.g., smartphones other than the one connected to the INZONE Buds or Wi-Fi devices).
    • If any electronic devices in the vicinity may be emitting interference, turn them OFF.