Software Update Required message appears when trying to access any of the Internet video services.
The Software Update Required message will appear because the Blu-ray Disc® player requires the latest software update.
IMPORTANT: Downloading a software update requires a stable high-speed Internet connection. If you have followed the steps below and are unable to complete the software update, updates can also be downloaded using a computer. Downloads are posted on your model support page.
- Using the supplied remote, press the HOME button.
- Select Setup.
- Select Network Update.
.JPG)
NOTE: An information box will appear on the TV showing the latest version of firmware. - Select OK.
NOTE: Once the update is completed the unit will turn off automatically. Turn the unit on and access the application again.
Product Repair
Repair information and service assistance
Community
Here you can ask questions and connect with other Sony users
Parts & Accessories
Product information and sales assistance
Register a Product
Keep track of all your products in one location
Contact Support
Product support & customer relations
Support by Sony (Mobile App)
Get Support Content on the Go!
