My Blu-ray Disc player was shut down while performing an update
IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
If your Blu-ray Disc™ player or the Blu-ray Disc home theater system was shut down while performing an update, turn it back on to automatically restart the update.
Note: If your device uses a disc for the software update, keep the disc in the tray while performing the update.
Product Repair
Repair information and service assistance
Community
Here you can ask questions and connect with other Sony users
Parts & Accessories
Product information and sales assistance
Register a Product
Keep track of all your products in one location
Contact Support
Product support & customer relations
Support by Sony (Mobile App)
Get Support Content on the Go!
