About this download

Previous Benefits and Improvements

File Info

• Name: Update_ILMEFR7V220.dat
• Version: 2.20
• Size: 852 492 544 bytes
• Release Date: 10-23-2024

Notes

• Access the camera from a web browser and update the firmware. For details, please refer to the ILME-FR7 Help Guide.
• Perform the camera software update with the lens removed and the pan/tilt lock unlocked.

Preparation

Check the Software Version of the Camera

Use the following procedure to check the software version:

1. Display the Web App screen of the unit in a web browser.
   For details, see the Accessing the Web App from a Web Browser section in the camera Help Guide.
2. In the web menu, select the Settings tab → Maintenance → Information.
3. The software version of the camera appears under Camera → Version Number.
   

Notes:

• This update applies to software Ver. 2.10 or earlier.
• If the system software version is Ver. 2.20, the update is not required.

Software Update Preparation

Required Items

• A tablet or computer running a supported operating system and web browser for accessing the Web App
  • For details, see the Accessing the Web App from a Web Browser section in the camera Help Guide.
• Internet connection for downloading the software update

Other Prerequisites

• AC adaptor (supplied with the camera)
• LAN cable (category 5e or higher)

The update will take about 30 minutes to complete. Allow sufficient time before starting the update process.

Software Update Procedure

Notes:

• Perform the camera software update with the lens removed and the pan/tilt lock unlocked.
• Perform the software update using the AC adapter supplied with the camera or with a PoE++-compatible power supply device connected to the camera.
• Close all other running applications on your computer before starting the update.
• Disable your computer’s sleep mode function beforehand.

Step 1: Download the Update File

1. Connect your computer to the Internet.
2. Click the Download button above.
3. After reading the disclaimer, click Download.
   • The (Update_ILMEFR7V220.dat) file will start downloading.
     File Size: 852 492 544 bytes
4. Save the file to the desktop of your computer (recommended).

Note: Using the Google Chrome default settings, the update file will be saved in the Downloads folder.

Step 2: Update the Software

1. Connect the camera and the computer with the saved update file to the same network, and then turn them on.
2. Display the Web App screen of the unit in a web browser on the computer.
   • For details, see the Accessing the Web App from a Web Browser section in the camera Help Guide.
3. Select Maintenance → Information → Camera, and then check the Model Name and Version Number in the web menu.
4. Select Maintenance → Information → Camera → Version Up in the web menu, press the Choose File button, and select the update file (Update_ILMEFR7V220.dat) that you downloaded.
   
   Note: Do not perform the following actions until the update has been completed.
   • Turning the camera off
   • Disconnecting the network
   • Closing the Web App screen (web browser)
   If a message appears indicating that the update has failed, check the displayed description and try the update again.
5. The following screen appears.
   • Confirm the file name (Update_ILMEFR7V220.dat) and press OK.
   • The update will fail if no update is required. Check the software version of the camera again.
   
6. The update file will start uploading. A progress bar will appear during this process. Wait until the upload is complete before proceeding.
   
7. When the update file finishes uploading, the Web App screen will appear as shown below and the update will start.
   • The POWER lamp will blink yellow during the update process.
   Notes:
   • Do not turn off the camera or disconnect the network during the update process.
   • The update process time will vary depending on your network environment.
   
8. When the update process ends, the camera will reboot automatically. This will take a few minutes. Leave the camera turned on and wait until the POWER lamp lights up in green.

Step 3: Check the Software Version

1. After the unit finishes rebooting, reload the page in the web browser.
   Note: If the setting value on the setting screen is not updated properly, delete the cache from the web browser.
2. Select the Settings tab → Maintenance → Information → Camera and check that Version Number is set to 2.20.