MS-MT2G

Product Alerts

Questions & Answers: 44

End of support notification for products using the Windows 7 operating systemOriginally Posted: 10/16/2019 Dear valued Customers, Microsoft® Corporation has announced that they will end their support of the Windows® 7 operating system on January 14, 2020, at which point, security updates
Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd.Dear Sony customer: Sony Electronics Inc. (for purchases made in the United States) and Sony of Canada Ltd. (for purchases made in Canada) (collectively “Sony”) updated the terms of the Limited Warranties that accompany
How to obtain replacement parts, accessories or software for a Sony product.Replacement parts, accessories, and software for Sony® products can be obtained from Sony Parts and Accessories. NOTE: If the item that you are looking for has been discontinued or is not available from the Sony
Does Sony have a product recycling program?To encourage the proper disposal of electronic products and batteries, we introduced the Take Back Recycling Program to offer free recycling of unwanted Sony® products. For more information, visit our recycling
Use the camera memory card to transfer photos to your computerFollow these steps to transfer pictures from your camera's memory card to your computer. The steps in this article are for a computer using the Microsoft® Windows® operating system. Insert the memory card into the
Repair Options for Devices with Physical or Cosmetic DamageTake your device to an authorized servicer for evaluation to determine the repair options available for physical or cosmetic damage. You can purchase replacement accessories.
How do I recover deleted data or images from a USB storage device?Recovering deleted pictures or files may be possible using the Memory card file rescue app. The app will then direct you to find the memory device model number and ID code needed to download the software. The Memory
Definitions for Common File SystemsMicrosoft Disk Operating System (MS-DOS) This file system originated from an operating system that Microsoft bought called QDOS, or the Quick and Dirty Operating System. Computers before Microsoft® Windows® operating
End of support notification for products using the Windows 8.1 operating systemDear valued Customers, Microsoft Corporation has announced that they will end their support of the Windows 8.1 operating system on January 10, 2023, at which point, security updates, fixes and technical support
Memory Stick and SD Card Media Compatibility Information for Cameras and CamcordersFor more information regarding the compatible Memory Stick and SD Card media of your camera, review the Accessories Compatibility Information page. Input the product name and select a category of combination products

Product Alerts

Product Repair
Repair information and service assistance
Community
Here you can ask questions and connect with other Sony users
Parts & Accessories
Product information and sales assistance
Register a Product
Keep track of all your products in one location
Contact Support
Product support & customer relations
Support by Sony (Mobile App)
Get Support Content on the Go!