Article ID : 00348220 / Last Modified : 10/30/2024Print

I can't hear anything when pairing my hearing aid with my Xperia

Why is sound still coming from the Xperia even though I connected (paired) my hearing aid?

    This issue occurs when the pairing process is not completed correctly. To fix it, follow these steps.

    1. Find and tap SettingsDevice Connection → tap the Setting icon (gear icon) next to the device name → tap Forget.
    2. Tap Pair new device and follow the instructions to reconnect your hearing aid.