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Article ID : SX676802 / Last Modified : 11/04/2024Print

How can I find files received using Bluetooth? (Android 8.0 or higher)

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Valid for

    • Android™ 8 or higher

    You can use the built-in file manager to locate, move, copy, rename, or share files you received using Bluetooth®.

    Locate a file received using Bluetooth

    Note: The folder location varies by Android version.

    Android 12 or higher

    1. Find and tap Settings → Storage.
    2. If your device has an external SD™ card, tap internal shared storage. If not, go directly to step 3. (For Android 13: select SD card in the pulldown menu under Storage.)
    3. Choose a folder according to the category of received files. (Example: "Image" for photos, "Audio" for music files)
    4. Tap Downloads.

    Android 11:

    1. Find and tap Settings → Storage.
    2. If your device has an external SD card, tap internal shared storage. If not, go directly to step 3.
    3. Find and tap Files.
    4. Tap Downloads.

    Android 10, Android 9, Android 8:

    1. Find and tap Settings → Storage.
    2. If your device has an external SD card, tap internal shared storage. If not, go directly to step 3.
    3. Find and tap Files.
    4. Tap Bluetooth.

    Notes:

    • Touch and hold a file icon to (share) it, or tap the menu button (three vertical dots) to move, copy or rename it.
    • You can also download a file manager app from Google Play™ Store. Files received using Bluetooth are found in your file manager's Bluetooth folder.