Article ID : 00296220 / Last Modified : 10/05/2023Print

I can't calibrate with the mocopi app

    Information/Solution

    Check the posture and procedure of the calibration movements in the mocopi app again and perform the calibration.
    To access the video in the mocopi app, tap the Menu (three vertical dots) button in the upper right to display the menu, select Tutorial video, and start the video.

    Screen of calibration video

    Pay particular attention to the following points during calibration.

    1. Basic posture.

    Stand up straight, keep your feet shoulder-width apart and your arms relaxed and down at your sides.

    Correct posture Bad posture

                 

    Be careful not to arch your back, lean forward, or hunch over, and keep your spine straight.

    Correct posture      Bad posture

    Leave about one fist bone width between your left and right foot. Too open or too closed may cause a calibration failure.

    1. When you take one step forward.

    Rest in the correct posture before stepping forward and aligning your feet. (Step.1, Step.3)
    Move your feet in parallel. (Be careful not to make a V or an inverted V.)

    Girl in correct posture Girl moving feet in paralell Girl in correct posture