Article ID : 00343219 / Last Modified : 06/10/2024Print

Even though I have paid for the subscription, "Start motion capture" is not displayed on the startup screen [mocopi app for PC]

The billing information screen is displayed even though I am paying for the subscription.

    • If you are not connected to the network, you may be unable to check for a valid license. Make sure you are connected to the network.
    • Confirm that the contract is correct on the Microsoft® Store My Page.