"An unknown error occurred.'' is displayed on the driver installation screen for a wired connection, and the connection does not start even if the USB cable is reconnected. : [mocopi app for PC]
Please check the following.
- Make sure you are using a USB cable for data communication.
- Check if your smartphone's CPU is compatible with the listed models here.
- Check if the driver is installed with administrator privileges. If you do not install with administrator privileges, the installation may fail.
- Uninstall the driver first, then reinstall it with administrator privileges. If the error persists, restart your PC and try again.
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