Article ID : 00286498 / Last Modified : 08/08/2024Print

I don't hear a confirmation beep when pairing the OTC Hearing Aids with the Sony | Hearing Control app

    If you didn't hear the confirmation beep, it means your phone hasn't paired successfully with the Sony | Hearing Control app.

    Follow the steps in the How do I change my phone settings for the initial setup of the OTC Hearing Aids? article carefully, and then pair the hearing aids with the Sony | Hearing Control app.