Sony SupportCRE-E10

Article ID : 00285964 / Last Modified : 08/14/2024Print

How do I use my CRE-E10 OTC hearing aid for streaming audio and phone calls?

    If you have an iPhone® paired with your hearing aid, you can change the phone settings to route audio to the hearing aid to take calls or stream audio from Apple Music®, Apple Podcasts, Siri®, Apple TV®, and more.

    Stream audio from Apple Music, Apple Podcasts, Siri, Apple TV

    There are two ways you can do this:

    • Tap the Playback Destination button in Control Center, on the Lock Screen, or in the Now Playing controls for the app you’re listening to, then choose your hearing aid.
    • Go to Settings → Accessibility → Hearing Devices → Audio Routing → Media Audio, then choose Automatic.

    Route the audio of phone or FaceTime® calls to your hearing aid

    There are two ways you can route the audio:

    • Tap the Playback Destination button  in Control Center, on the Lock Screen, or in the Now Playing controls for the app you’re listening to, then choose your hearing aid.
    • Go to Settings → Accessibility →Hearing Devices → Audio Routing → Call Audio, then choose Automatic.

    Notes: :

    • While on a call, you will hear the other person on the call through your hearing aids, but for them to hear you, you will need to hold your phone near your mouth so that your voice is picked up through the phone's microphone.
    • To set up, adjust loudness, and complete fine-tuning needs, media audio should be set to never hearing devices. Volume control, sound balance, and directionality will work regardless of which media routing option is selected.