Third-party software is blocking access to drives or hardware resources.
There are several third-party applications which may block access to specific drives or hardware resources. Sony is not able to provide support for any third-party application that has been installed to limit access to a drive or resource on the computer.
NOTE: Contact the manufacturer of the program or the system administrator for assistance.
Product Repair
Repair information and service assistance
Community
Here you can ask questions and connect with other Sony users
Parts & Accessories
Product information and sales assistance
Register a Product
Keep track of all your products in one location
Contact Support
Product support & customer relations
Support by Sony (Mobile App)
Get Support Content on the Go!
