I cannot reset or remove a forgotten BIOS password on a notebook computer.

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

Resetting or removing a forgotten BIOS password on the notebook computer can only be successfully performed by a service technician.  Go to Product Repair. 

IMPORTANT: To ensure that only the rightful owner is granted access to the computer, a copy of the proof of purchase should be presented to the service technician.