Sony SupportHDPS-M10

HDPS-M10 Firmware Update Utility (Windows)

    Applicable Models
    About this download
    System Requirements
    File Info
    Preparation
    Download & Install
    Questions & Answers

    IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

    This information is for the following models:

    • HDPS-M10

    About this download

    Benefits and improvements

    This utility updates the HDPS-M10 firmware to version 2.19.

    System Requirements

    Operating Systems

    • Windows® 2000
    • Windows® Me
    • Windows® XP
    • Windows® XP MCE

    File Info

    File Name

    • SONY0219_US.EXE

    File Version

    • 2.19

    File Size

    • 0.47 MB

    Release Date

    • 04-03-2006

    Before You Start

    Important Notes

    • The following minimum computer system requirements must be met to ensure the smooth installation of the firmware update:
      • Operating System: Microsoft® Windows® XP, Windows 2000 (Service Pack 4 and above), or Windows Millennium Edition
      • RAM: 256MB and above
      • CPU: Preferably Pentium III or equivalent and above
    • Ensure that the battery icon on the HDPS-M10 LCD screen shows at least 2 bars remaining. Otherwise, charge the HDPS-M10 until the battery level is sufficient.
    • The AC adaptor must be disconnected during the upgrade process.
    • During the installation of this file, be sure that you are logged in as the Administrator or as a user with Administrative rights.
    • To ensure that no other program interferes with the installation, save all work and close all other programs. The Taskbar should be clear of applications before proceeding.
    • It is highly recommended to print out these instructions as a reference during the installation process.

    Download & Install

    Download and Installation Instructions

    1. To ensure that no other program interferes with the installation, save all work and close all other programs. The Taskbar should be clear of applications before proceeding.
    2. Download the SONY0219_US.EXE file to a temporary or download directory (please note this directory for reference).
    3. Connect the USB cable between the HDPS-M10 USB port and the computer USB port.
    4. Make sure that the AC Adaptor is not connected to the unit. The HDPS-M10 will not power off in steps 8 and 9 if the AC adaptor is connected.
    5. Press the POWER switch on the HDPS-M10 and ensure that it is detected by the computer.
    6. Go to the directory where the file was downloaded and double-click the SONY0219_US.EXE file to begin the installation.
    7. The current Firmware Version and New Firmware Version is displayed. If "Firmware Version" and "New Firmware Version" are the same, click the "Exit" button. Otherwise, click the "Start Upgrade Firmware" button to start the upgrade process.
      NOTE: Watch the "Messages" pane for instructions during the upgrade process.
    8. The HDPS-M10 will power off when the Upgrade Status bar reaches about 1/3 complete. As soon as "Please power on device again." is displayed in the "Messages" pane, press the POWER switch within 25 seconds to power on the unit.
      NOTE: "The firmware upgrade is on-going." is displayed in the "Messages" pane, indicating that the upgrade is in progress again.
    9. The HDPS-M10 will power off again when the Upgrade Status bar reaches about 2/3 complete. As soon as "Please power on device again." is displayed in the "Messages" pane, press the POWER switch within 25 seconds to power on the unit.
      NOTE: "The firmware upgrade is on-going." is displayed in the "Messages" pane, indicating that the upgrade is in progress again.
    10. At the "Firmware Upgraded Successfully" dialog box, click "OK", and then click the "Exit" button to end the upgrade procedure.

    The HDPS-M10 Firmware Update is complete.

    Questions & Answers

    Error Messages

    • Firmware upgrade is not supported for the connected USB device.
      • Cause: The HDPS-M10 drive is powered off or not detected by the computer.
      • Solution: Press the POWER switch on the HDPS-M10 and ensure that it is detected by the computer. If necessary, disconnect the HDPS-M10 from the USB port and re-connect again.
    • The application is already running.
      • Cause: Another instance of the utility is already running, or the previous instance has not been completely closed.
      • Solution: Use the existing window of the upgrade tool. If there is no existing window, please wait for 20 seconds before restarting the utility.
    • Time-out error. Please exit this utility and run it again.
      • Cause: The firmware upgrade operation timed out because the POWER switch was not pressed within 25 seconds when the "Please power on device again." was displayed in the "Messages" pane.
      • Solution: Click the "Exit" button and power on the HDPS-M10. Wait until the HDPS-M10 is detected by the computer.
    • The HDPS-M10 LCD screen icons may be distorted. Run the Firmware Upgrade Tool again and follow the Upgrade Procedure above. The LCD screen will return to normal when the firmware upgrade is successful.
      NOTE: This is an example of how the distorted LCD screen icons may appear.
      Distorted LCD Screen Icons
    • The new firmware version is older than (same as) the original version. If you still want to update the firmware, please press [YES]; otherwise press [NO].
      • Cause: The new firmware version is older than, or the same as, the current version.
      • Solution: Click "YES" if your previous firmware upgrade failed. Otherwise, you do not need to proceed with this upgrade.
    • Stop to upgrade firmware.
      • Cause: This message will be displayed if "NO" is pressed in the previous Error Message.
      • Solution: If you wish to continue with firmware upgrade, click the "Start Upgrade Firmware" button. Click "Exit" to exit the utility.
    • Device can't be detected. Please exit the utility and run the utility again.
      • Cause: The HDPS-M10 was switched off before upgrade was started.
      • Solution: Click "Exit" and turn on the HDPS-M10. Wait until the HDPS-M10 is detected by the computer. Run the Firmware Upgrade Tool again.
    • To get firmware version fail!
      • Cause: There is a miscommunication between the HDPS-M10 and the upgrade tool.
      • Solution: Exit the tool and repeat the Upgrade Procedure.
    • The firmware code download fail!
      • Cause: There is a miscommunication between the HDPS-M10 and the upgrade tool.
      • Solution: Exit the tool and repeat the Upgrade Procedure.
    • The firmware binary file doesn't exist!
      • Cause: The upgrade tool could not access the firmware binary file.
      • Solution: Exit the tool and repeat the Upgrade Procedure. Disconnect and re-connect the HDPS-M10 if necessary.
    • Other error messages
      • Solution: Exit the tool and repeat the Upgrade Procedure. Disconnect and re-connect the HDPS-M10 if necessary.