Sony SupportBDV-E385

Article ID : S1Q0522 / Last Modified : 05/01/2017Print

Artist and Track Information Unavailable

    Dear Valued Sony Customer,

    Due to a change in how data is delivered by our data provider, Gracenote Inc., Artist Information will not be displayed in Track ID, or in the Music Information Search Function, on Blu-ray Disc™ players, Blu-ray Disc Home Theater Systems, or BRAVIA™ televisions after May 1, 2017.

    Also, on Blu-ray Disc players and Blu-ray Disc Home Theater Systems, Cast Information and Artist Information will not be displayed in Video Search or Music Search after May 1, 2017.

    Note: Other information will continue to be displayed as before.

    Affected Models

    BRAVIA Televisions

    KDL 22"-40"

    • KDL-22EX425
    • KDL-26EX555
    • KDL-32EX421
    • KDL-32EX423
    • KDL-32EX425
    • KDL-32EX427
    • KDL-32EX550
    • KDL-32EX555
    • KDL-32EX557
    • KDL-32EX710
    • KDL-32EX715
    • KDL-32EX717
    • KDL-32EX720
    • KDL-32EX723
    • KDL-32EX725
    • KDL-32EX727
    • KDL-32EX729
    • KDL-32HX750
    • KDL-32HX755
    • KDL-32HX757
    • KDL-32W600A
    • KDL-32W605A
    • KDL-32W607A
    • KDL-32W650A
    • KDL-32W655A
    • KDL-32W700B
    • KDL-40EX710
    • KDL-40EX713
    • KDL-40EX715
    • KDL-40EX717
    • KDL-40EX720
    • KDL-40EX723
    • KDL-40EX725
    • KDL-40EX727
    • KDL-40EX729
    • KDL-40HX750
    • KDL-40HX752
    • KDL-40HX755
    • KDL-40HX757
    • KDL-40NX720
    • KDL-40NX725
    • KDL-40NX727
    • KDL-40W600B
    • KDL-40W605B
    • KDL-40W607B
    • KDL-40W609B
    • KDL-40W700C

    KDL 42"-50"

    • KDL-42W650A
    • KDL-42W651A
    • KDL-42W655A
    • KDL-42W656A
    • KDL-42W657A
    • KDL-42W700B
    • KDL-42W800A
    • KDL-42W801A
    • KDL-42W805A
    • KDL-42W807A
    • KDL-46EX710
    • KDL-46EX711
    • KDL-46EX713
    • KDL-46EX715
    • KDL-46EX717
    • KDL-46EX720
    • KDL-46EX723
    • KDL-46EX725
    • KDL-46EX727
    • KDL-46EX729
    • KDL-46HX729
    • KDL-46HX750
    • KDL-46HX751
    • KDL-46HX752
    • KDL-46HX755
    • KDL-46HX757
    • KDL-46HX820
    • KDL-46HX825
    • KDL-46HX850
    • KDL-46HX855
    • KDL-46HX857
    • KDL-46NX720
    • KDL-46NX725
    • KDL-46NX727
    • KDL-47W800A
    • KDL-47W801A
    • KDL-47W802A
    • KDL-47W805A
    • KDL-47W807A
    • KDL-48W600B
    • KDL-48W605B
    • KDL-48W607B
    • KDL-48W609B
    • KDL-48W700C
    • KDL-50W650A
    • KDL-50W655A
    • KDL-50W657A
    • KDL-50W700B
    • KDL-50W790B

    KDL 55"-65"

    • KDL-55EX710
    • KDL-55EX711
    • KDL-55EX713
    • KDL-55EX717
    • KDL-55EX720
    • KDL-55EX723
    • KDL-55EX725
    • KDL-55EX727
    • KDL-55HX729
    • KDL-55HX750
    • KDL-55HX751
    • KDL-55HX755
    • KDL-55HX757
    • KDL-55HX820
    • KDL-55HX825
    • KDL-55HX827
    • KDL-55HX850
    • KDL-55HX855
    • KDL-55HX857
    • KDL-55NX720
    • KDL-55NX725
    • KDL-55W700B
    • KDL-55W790B
    • KDL-55W800A
    • KDL-55W801A
    • KDL-55W802A
    • KDL-55W805A
    • KDL-55W807A
    • KDL-55W950B
    • KDL-55W955B
    • KDL-55W957B
    • KDL-60EX720
    • KDL-60EX723
    • KDL-60EX725
    • KDL-60NX720
    • KDL-60NX725
    • KDL-60W600B
    • KDL-60W605B
    • KDL-60W607B
    • KDL-60W610B
    • KDL-60W630B
    • KDL-65HX729
    • KDL-65W850A
    • KDL-65W950B
    • KDL-65W955B

    XBR 46"-65"

    • XBR-46HX925
    • XBR-46HX929
    • XBR-55HX920
    • XBR-55HX925
    • XBR-55HX927
    • XBR-55HX929
    • XBR-55HX950
    • XBR-55HX955
    • XBR-55HX957
    • XBR-65HX920
    • XBR-65HX925
    • XBR-65HX927
    • XBR-65HX929
    • XBR-65HX950
    • XBR-65HX955
    • XBR-65HX957

    Blu-ray Disc Players

    BDP-BXxx

    • BDP-BX37
    • BDP-BX38
    • BDP-BX39
    • BDP-BX57
    • BDP-BX58
    • BDP-BX59

    BDP-BXxxx

    • BDP-BX320
    • BDP-BX350
    • BDP-BX370
    • BDP-BX510
    • BDP-BX520
    • BDP-BX620
    • BDP-BX650

    BDP-Sxxx

    • BDP-S270
    • BDP-S370
    • BDP-S380
    • BDP-S383
    • BDP-S390
    • BDP-S470
    • BDP-S480
    • BDP-S483
    • BDP-S490
    • BDP-S570
    • BDP-S580
    • BDP-S590
    • BDP-S770
    • BDP-S780
    • BDP-S790

    BDP-Sxxxx

    • BDP-S1700
    • BDP-S1700ES
    • BDP-S2100
    • BDP-S2200
    • BDP-S2500
    • BDP-S3100
    • BDP-S3200
    • BDP-S3500
    • BDP-S3700
    • BDP-S4100
    • BDP-S5100
    • BDP-S5200
    • BDP-S5500
    • BDP-S6200
    • BDP-S6500
    • BDP-S6700
    • BDP-S7200

    UBP & UHP

    • UBP-UX80
    • UBP-X1000ES
    • UBP-X800
    • UHP-H1

    Blu-ray Disc Home Theater Systems

    BDV-E

    • BDV-E190
    • BDV-E2100
    • BDV-E290
    • BDV-E3100
    • BDV-E370
    • BDV-E385
    • BDV-E390
    • BDV-E4100
    • BDV-E470
    • BDV-E490
    • BDV-E570
    • BDV-E580
    • BDV-E6100
    • BDV-E770W
    • BDV-E780W
    • BDV-E870
    • BDV-E880
    • BDV-E970W
    • BDV-E980
    • BDV-E980W
    • BDV-E985W

    BDV-N

    • BDV-N5200W
    • BDV-N7100W
    • BDV-N7100WL
    • BDV-N7200W
    • BDV-N7200WL
    • BDV-N790W
    • BDV-N8100W
    • BDV-N890W
    • BDV-N9100W
    • BDV-N9100WL
    • BDV-N9200W
    • BDV-N9200WL
    • BDV-N990W
    • BDV-NF620

    BDV-T

    • BDV-T28
    • BDV-T39
    • BDV-T57
    • BDV-T58
    • BDV-T79

    BDV-F / HZ / IZ / L

    • BDV-F500
    • BDV-F7
    • BDV-HZ970W
    • BDV-IZ1000W
    • BDV-L600

    Note: Not all models are sold in all countries/regions.