Sony SupportBlu-ray Home Theater Systems

BDV-N5200W

Blu-ray Home Theater System with Bluetooth / Included components may vary by country or region of purchase: SS-WSB128, SS-CTB127, SS-TSB137, RM-ADP118, RM-ADP120, RM-ADP117, SS-TSB142

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End of support notification for products using the Windows 7 operating systemOriginally Posted: 10/16/2019 Dear valued Customers, Microsoft® Corporation has announced that they will end their support of the Windows® 7 operating system on January 14, 2020, at which point, security updates
How do I access the Sony Entertainment Network service?Connect your BRAVIA® TV or Blu-ray Disc® player to your home broadband Internet connection. Use the supplied remote control to navigate to the Sony Entertainment Network™ (SEN) service icon (formerly known as Qriocity™
Netflix ending on certain 2013 and 2014 Blu-ray Disc players and home theater systemsOriginally Posted: 09/10/2024 Dear Valued Sony Customer, Starting November 11, 2024, the Netflix® app will no longer be supported on certain 2014 Blu-ray Disc players and 2013-2014 Blu-ray Disc home theater systems
End of the Crackle ServiceOriginally Posted: 11/25/2019 Dear Valued Sony Customer, On December 11, 2019, availability of the Crackle Service will end on Sony® Blu-ray Disc™ players and non-Android internet TVs in the United States. After
Can I use the screen mirroring function with an Apple device?To display content on TVs with Apple devices, follow these suggestions: The video quality may be degraded if environmental interference is present. If your TV is a Google TV™ or an Android TV™ that supports Apple
My Blu-ray Player Stops Responding and Can't Play a DiscBefore You Start Update the software of the Blu-ray Disc™ player to the latest version. Solution Follow these steps to resolve playback issues. On your device, press and hold the Power button for ten seconds or
My Blu-ray Disc player reboots when I launch the Prime Video appThis issue has been resolved by Amazon™ as of May 17, 2019. Make sure to sign-in to the Prime Video™ app on your Blu-ray Disc™ player.
Termination of Disc Information from Gracenote on Blu-ray Disc Players and Home Theater SystemsOriginally Posted: 10/18/2018 Dear Valued Sony Customer, On February 28, 2019, the functions to display disc information from the Gracenote® service will be terminated on Affected Blu-ray Disc™ Players and Home
My Blu-ray Disc player or AV receiver can't access internet audio and video appsOn May 22, 2018, select Blu-ray Disc™ players and AV receivers may not be able to access previously working internet audio and video apps due to the changes in the content hosting infrastructure. Check the following
Deezer Service Availability EndCliquez ici pour la version française (Click here for French version). Dear Valued Sony Customer, On May 1, 2018, Deezer will end support for the Deezer music streaming service on Sony® Blu-ray Disc™ home theater

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BDV-N5200W

Blu-ray Home Theater System with Bluetooth / Included components may vary by country or region of purchase: SS-WSB128, SS-CTB127, SS-TSB137, RM-ADP118, RM-ADP120, RM-ADP117, SS-TSB142

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