How to reset the soundbar or home theater system

Reseting your soundbar or home theater system to its factory settings will return it to its original state with out-of-the-box volume, function, sound, and personal information settings. This can be helpful if you are experiencing issues with the connection between the soundbar, subwoofer, or TV, or if there are problems with sound output.

The factory reset procedure varies depending on the soundbar or home theater system you own.

HT-CT260H, HT-CT290, HT-CT291, HT-G700, HT-MT300, HT-MT301, HT-S2000, HT-S200F, HT-SF200, HT-SF201, HT-S350, HT-S400, HT-SC40, HT-SD35, HT-SD40, HT-X8500
Select another model

1. Press and hold the power and - (volume down) button on the soundbar for more than 5 seconds.
2. Disconnect the AC power cord (mains lead), and then plug it back in.

If the issue is still not resolved, refer to the product manual.

Note for HT-S2000: After the reset, the device registration on the Sony | BRAVIA Connect app will be disabled. To register the device, delete the pairing information using your smartphone, and try the registration again.

How to delete the pairing information

The following descriptions are just examples. For details about the settings on the smartphone, refer to the smartphone manual.

• Android smartphone
  1. Swipe down on the screen, and tap the Bluetooth icon to set the Bluetooth function to ON.
  2. Select Settings → Device connection.
  3. On the Previously connected devices list, to the right of LE_xxxxx (the model name you want to delete), select the Settings icon.
  4. Select Forget → Forget device.
• iPhone/iPad
  1. Select Settings → Bluetooth to set the Bluetooth function to ON.
  2. To the right of LE_xxxxx (the model name you want to delete), select the Information icon.
  3. Select Forget This Device.

Hint: If LE_xxxxx (the model name you want to delete) and the device model name are displayed on the Previously connected devices list, delete both.