Sony SupportHT-X9000F

Firmware update version 2.155

Fixes an issue where, in the Apple® Mac OS®, a squeak or bell type sound is heard in Bluetooth® audio

    Applicable Models
    About this download
    File Info
    Preparation
    Download & Install

    Applicable Models

    This information is for the following models:

    • HT-X9000F

    IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

    About this download

    Benefits and improvements

    • Fixes an issue where, in the Apple® Mac OS®, a squeak or bell type sound is heard in Bluetooth® audio
    • Improves Bluetooth function security
    • Improves HDMI® connectivity

    Previous Benefits and Improvements

    • Improves HDMI® connectivity
    • Fixes an issue where a sound is heard when exiting some PlayStation®4 games
    • Adds support for the eARC feature.
      Notes:
      • eARC is a new HDMI 2.1 standardized function which adds support for the latest audio formats, in addition to audio formats supported by the existing Audio Return Channel (ARC) function.
      • The eARC feature allows you to enjoy lossless object-based audio content such as Dolby Atmos® with Dolby TrueHD® and DTSX®, or multi-channel LPCM content that cannot be transmitted with the ARC function.
    • Improves connectivity with other manufacturer’s TVs

    File Info

    File Name

    • Firmware update version 2.155 for HT-X9000F

    File Version

    • 2.155

    File Size

    • 87.2 MB (91,496,041 byte)

    Release Date

    • 08-27-2020

    Before You Start

    Check the firmware version

    Your firmware may already be up to date, especially if you have a new sound bar. If the version number is 2.155 or higher, you do not need to update.

    If you're not sure, it's easy to check which version of firmware you have:

    1. Turn on your TV and check that the input your sound bar is connected to has been selected (so if the sound bar is connected to the HDMI 2 port, choose HDMI 2 as the input).
    2. Turn on the sound bar.
    3. Press [HOME] on the remote control and wait until you see the HOME screen.
    4. On the HOME screen, select [Setup] → [Advanced Settings] with the arrow keys on the remote control. Then press the [ENTER] key.
    5. Select [System Information] and press [ENTER] key.
    6. Check the Software Version displayed. If the version number is 2.155 or higher (The 1st and 2nd zeros of the software version number can be ignored), you already have the most recent firmware version.

    Important notice

    • Read the instructions carefully or you may damage your sound bar.
    • Don't turn off the sound bar or disconnect it from the power while it is updating.
    • Don't press any buttons, except the ones mentioned in the instructions.
    • Don't disconnect the power cord while the software is downloading and updating.
    • Don't disconnect the power cord until the update is completed. It may cause the system to fail.

    Download & Install

    Update via USB Memory Device and your PC

    Download the update to your computer, transfer it to a USB memory device and then transfer it to your sound bar.

    Preparations for firmware update

    Before downloading the firmware, please ensure that your computer is running one of the following operating systems and prepare your USB flash drive.

    Operating systems

    • Windows® 10
    • Windows® 8.1
    • Mac OS X®

    Step 1: Install the update

    1. Read and agree to the terms and conditions.
    2. Download the file X9HT1-2_155.zip to your computer (please Note this location for reference).
    3. Find the file on your computer, right-click on it and click [Properties]. Check the size is 87.2 MB (91,496,041 bytes).
    Transfer the update files to the USB storage device:
    1. Extract the update file from the X9HT1-2_155.zip file.
      • For Apple® Mac OS X® operating systems:
        1. Go to the location where the file was saved and double-click the X9HT1-2_155.zip file.
        2. A new file will be created called "F_X9HT1.UPG".
      • For Microsoft® Windows® 10/8.1 operating systems:
        1. Go to the directory where the file was saved and right-click the X9HT1-2_155.zip file, then click "Extract All".
          Note: For Windows® 8.1 and Windows® 10, the default settings for Internet Explorer® will save the file in the Downloads folder. To locate the Downloads folder, click the [Desktop] tile from the Start screen and then locate the downloaded file using Windows Explorer.
        2. At the Extract Compressed (Zipped) Folders window, click [Extract].
        3. A new file will be created called "F_X9HT1.UPG".
    2. Connect a compatible USB storage device to your computer.
    3. Transfer the F_X9HT1.UPG file to the USB storage device:
      • For Apple® Mac OS X® operating systems:
        1. Drag and drop the F_X9HT1.UPG file to the root folder of the USB device.
      • For Windows operating systems:
        1. Go to the directory where the file was created and then right-click the F_X9HT1.UPG file.
        2. From the menu, click [Send To...] and then click the drive that represents your USB device (e.g. Removable Disk E:).
        3. The F_X9HT1.UPG file will be copied onto your USB device.

      Note: The update will not be performed if the file is not copied to the root directory of the USB device or if the name of the file is modified.
    4. After copying the F_X9HT1.UPG file, remove the USB device from your computer.
    Transfer the update to your sound bar

    First get the equipment ready, then transfer the update to your sound bar.

    Get the equipment ready:
    1. Turn on your TV and check that the input your sound bar is connected to has been selected (so if the sound bar is connected to the HDMI 2 port, choose HDMI 2 as the input).
    2. Turn on the sound bar.
    3. Press [HOME] on the remote control and wait until you see the home screen.
    4. Insert the USB device that contains the F_X9HT1.UPG file.
    Transfer the update:
    1. On the [Home] screen, use the arrow keys on the remote control to select [Setup] → [Advanced Settings] → [Software Update] and then press [Enter].
    2. The message "Update to a new software version. Never turn off power while performing update. Current version xxx.xxx New version 002.155" is displayed on the TV screen. Select [OK] using the remote control and press [ENTER].
    3. The message "Update Caution" is displayed on the TV screen. Select [OK] using the remote control and press [ENTER].
    4. The sound bar downloads the firmware data from the USB memory device.
    5. After downloading, the sound bar restarts and the main unit update starts. While the main unit is updating, the flashing LEDs increase from 1 to 5 indicating the update progress.
    6. Once the main unit is updated, the sound bar will automatically restart again. If required, the update for the subwoofer or rear speakers then starts.
    7. The update is complete when the finish message appears on the TV.

    Step 2: Confirm that the update was successful

    1. Check the firmware version. If the version number is 2.155, the firmware update was successful.

    Troubleshooting

    What to do if you have problems updating the firmware for your sound bar using your PC and a USB memory device.

    • The [TV], [BLUETOOTH], [USB], [HDMI], and [ANALOG] LED lights are blinking alternately.
    • An Update error has occurred.
      1. Turn off the system and disconnect the AC power cord.
      2. Wait for at least 10 seconds then reconnect the AC power cord and turn the power back on.
      3. Try the Update via USB Memory procedure again.
    • The power went off while the update was in progress.
      Turn on the sound bar and follow the Update via USB Memory procedure again.

    • The X9HT1-2_155.zip update file that I downloaded from the update website cannot be extracted.
      Did you download the file successfully? Try to delete the file and download it again.

    • The update has been going for over 60 minutes and hasn't finished.
      1. Disconnect the AC power cord from the sound bar, then reconnect it after several minutes.
      2. Turn on the sound bar.
      3. Try the update procedure again.