Initialize your Soundbar
For details about resetting methods, refer to the How to reset the Sound Bar article.
Note: The settings return to their initial status. Settings such as volume, function, sound settings or personal information stored on the system may change.
Note:
- Initialization methods of the soundbar vary by model, check your device manual for model-specific information.
Manuals are posted on your model support page.
- Volume, sound settings, and personal information may return to the default settings after initialization.
Is the issue resolved after you initialize the soundbar?
- Yes, it's resolved.
- A temporary malfunction may have occurred.
- No, the issue still occurs.
Product Repair
Repair information and service assistance
Community
Here you can ask questions and connect with other Sony users
Parts & Accessories
Product information and sales assistance
Register a Product
Keep track of all your products in one location
Contact Support
Product support & customer relations
Support by Sony (Mobile App)
Get Support Content on the Go!
