Uh oh.

It looks like JavaScript is disabled in your browser. To get the full experience on Sony.com, please change your settings to allow JavaScript.

SVJ202190S

Product Alerts

Questions & Answers: 826

File will not download from the Support site when using the Chrome BrowserSome files may not download from the Support web site when using the latest version of the Chrome™ browser. We are working on a resolution but in the meantime, please use a different browser such as Firefox®, Safari®
End of support notification for products using the Windows 7 operating systemOriginally Posted: 10/16/2019 Dear valued Customers, Microsoft® Corporation has announced that they will end their support of the Windows® 7 operating system on January 14, 2020, at which point, security updates
The touch screen cursor is moving erratically or skipping, or generating ghost touches.Follow these steps to troubleshoot and resolve this issue. IMPORTANT: Make sure the computer battery is charge to 30% or higher before attempting to use this procedure. Remove all connected devices from the computer
Safety InformationCaution Do not place this computer in contact with your skin. Remove this computer away from your body if it becomes warm and causes discomfort. OPERATING THIS COMPUTER IN CONTACT WITH YOUR SKIN FOR A PROLONGED
How to connect the wireless keyboard
Sony Electronics Inc. Limited Warranty for VAIO Products Summary
Transfer pictures from a digital camera to a computer with a USB connectionBefore you start Make sure the camera supports USB connectivity and the operating system is installed on your computer. The recording media must be removed to transfer images from the internal memory. Transferring
How to obtain replacement parts, accessories or software for a Sony product.Replacement parts, accessories, and software for Sony® products can be obtained from Sony Parts and Accessories. NOTE: If the item that you are looking for has been discontinued or is not available from the Sony
What are the DVD region codes?Many commercially-produced DVD movies contain regional coding to prevent the playback of the disc in a geographical area other than the one in which it was released. DVD movies released in one region may only play
Use wireless screen mirroring to display your Windows 10 or Windows 11 computer screen on the TVRecent TV models do not utilize the Screen Mirroring feature. Use the Chromecast built-in (Google Cast™) feature instead. If you have a personal computer or laptop that has the Microsoft® Windows® 10 or Windows

Product Alerts

Product Repair
Repair information and service assistance
Community
Here you can ask questions and connect with other Sony users
Parts & Accessories
Product information and sales assistance
Register a Product
Keep track of all your products in one location
Contact Support
Product support & customer relations
Support by Sony (Mobile App)
Get Support Content on the Go!

SVJ202190S

Questions & Answers

Popular Topics

Questions & Answers: 826

Product Alerts