Article ID : 00282384 / Last Modified : 08/24/2022Print

Unable to use AirPlay and only the loading icon (spinner) is displayed on the TV

    Update your TV software to the current version (v60509 or later).

    Note: To check the current TV software version, on the remote control, press the HELP button. The version will be displayed in the bottom left of the TV screen.

    To perform the update, follow these steps:

    On the remote control, press the (Quick Settings) button and select (Settings) → System or Device PreferencesAboutSystem Update.

    *Apple TV, and AirPlay are trademarks of Apple Inc., registered in the U.S. and other countries and regions.