Sony SupportAndroid TV | Google TV (LCD)

KD-65X85J

X85J | 4K Ultra HD | High Dynamic Range (HDR) | Smart TV (Google TV) / Included components may vary by country or region of purchase: RMF-TX520B, RMF-TX520E, RMF-TX700C, RMF-TX520U, RMF-TX520P

Product Alerts

Questions & Answers: 501

How do I install apps on a Google TV or Android TVYou can only download apps compatible with your TV, which may differ from mobile device apps. Find out which apps are supported Google Play on the Android TV™ or Search for apps on the Google TV™ only displays apps
BRAVIA TV troubleshooting guideBefore you start Most issues can be resolved by following easy troubleshooting steps. First step: with the supplied remote control, perform a soft reset. Point the remote control at the illumination LED or status
Remove / uninstall an App on a Google TV or Android TVSome of the pre-installed applications can't be deleted. Follow the steps provided to uninstall an app on your Android TV™ or Google TV™: Open the Settings menu. Using the Quick Settings button (For models released
How to automatically receive software updates on my TVMost automatic software updates are provided through an active high-speed internet connection. However, we occasionally offer an update through the antenna or a digital cable signal. These software updates keep
How to perform a software update on your TVIt's important to keep your Android TV™ or Google TV™ up to date with the latest firmware and software updates. These updates include key features, applications, bug fixes, and feature improvements. For more information
End of support notification for products using the Windows 7 operating systemOriginally Posted: 10/16/2019 Dear valued Customers, Microsoft® Corporation has announced that they will end their support of the Windows® 7 operating system on January 14, 2020, at which point, security updates
Find the model name, serial number, or software version of your TVYou can find the model name, serial number, and software version of your Android TV™ or Google TV™ in the following locations: You can find the model name and the serial number by referring to the original packaging
3rd party sign-in IDs ending for Sony cloud servicesOriginally Posted: 09/25/2023 Dear Valued Sony Customer, Sony is discontinuing third party authentication services used to sign in to certain Sony accounts. This will enable Sony to unify your Sony accounts for
My TV has no picture, no power, or the LED light blinks or flashes redThis information provides a variety of steps for various issues. Select the issue you are experiencing for help troubleshooting. The standby indicator blinks in red You can use our fun interactive tool for help
Recommended viewing distance for watching TVThe best viewing distance depends on the TV's size and display resolution. The recommended distance for comfortable viewing depends on the video or program you are watching, the viewing environment, and the physical

Product Alerts

Product Repair
Repair information and service assistance
Community
Here you can ask questions and connect with other Sony users
Parts & Accessories
Product information and sales assistance
Register a Product
Keep track of all your products in one location
Contact Support
Product support & customer relations
Support by Sony (Mobile App)
Get Support Content on the Go!

KD-65X85J

X85J | 4K Ultra HD | High Dynamic Range (HDR) | Smart TV (Google TV) / Included components may vary by country or region of purchase: RMF-TX520B, RMF-TX520E, RMF-TX700C, RMF-TX520U, RMF-TX520P

Questions & Answers

Popular Topics

Questions & Answers: 501

Product Alerts

Videos